Maima Dean
Upper Darby
Summary
Customer service representative, passionate about helping others and providing excellent customer service while demonstrating great work ethic. Authorized to work in the US for any employer
Dedicated professional with strong customer service skills and restaurant experience. Proven ability to resolve conflicts and enhance team performance, ensuring exceptional guest experiences in fast-paced environments.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Wawa
Abdul Dahleh
Upper Darby
08.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Waitress/Server
Annette’s Catering Services
Folcroft
01.2020 - 06.2022
- Work Experience Annette’s Personal Chef and Catering services Philadelphia, PA Supervisor/ Waiter 2020 - Present Direct and supervise subordinates, provides vibrant service, proactively assess guest needs, ensure exceptional guest experiences through attentive service, greet customers and answer customers questions/concerns. (Job is seasonal)
- Provided excellent customer service in fast-paced catering environment.
- Assisted in meal preparation and presentation for events and functions.
Education
Widener University
Chester, Pennsylvania, PA 08.2024 - 11.2025
Skills
- Catering
- Customer service
- Serving Experience
- Communication skills
- POS
- Restaurant Experience
- Problem solving
- Conflict resolution
Awards and Honors
Distinguished Honor Roll
Experience: Server
- Annette’s Catering Services
- January 2020 - June 2022
- Possess quality communication skills; great with customer service.
- Have the ability to operate a POS (Point of Sales) system.
- Wawa Customer Service Associates (Store 11)
- Deli, Register, and Drinks experience
Timeline
Widener University
08.2024 - 11.2025
Wawa
Abdul Dahleh
08.2022 - Current
Waitress/Server
Annette’s Catering Services
01.2020 - 06.2022