MAIRIM CASTRO
Philadelphia
Summary
Administrative and healthcare professional with experience in supporting care coordination, scheduling, documentation, and client communication. Skilled in managing confidential information, maintaining accurate records, and providing reliable administrative support in fast-paced environments. Known for strong organization, clear communication, and the ability to work independently while supporting team objectives.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Home Health Administrator
Countrywide Home Care
Philadelphia
09.2022 - 11.2023
- Supported daily administrative operations for home health services and patient care.
- Coordinated patient care plans with healthcare providers and family members.
- Assisted with scheduling caregivers to support patient coverage and service quality.
- Facilitated communication between patients, families, and healthcare teams.
- Maintained confidentiality and accurate documentation in compliance with policies.
Security Officer
Rivers Casino
Philadelphia
04.2022 - 08.2022
- Maintained daily logs, including time clocks, sign-in sheets, and incident reports.
- Observed and reported suspicious or unusual activity in accordance with site procedures.
- Assisted with maintaining a safe and secure environment for staff and visitors.
- Followed operational procedures and service standards at all times.
Food and Beverage Services
Rivers Casino
Philadelphia
10.2021 - 04.2022
- Assisted with maintaining food and equipment inventory and basic records.
- Followed the sanitation and food safety guidelines at all times.
- Responded to customer concerns regarding food quality and service professionally.
- Supported daily food service operations as part of a team.
Home Care Aide
Bayada Home Health Care
Philadelphia
02.2019 - 09.2021
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to nursing staff as required.
- Maintained a safe, clean, and comfortable environment for clients.
- Followed individualized care plans and agency guidelines.
Education
High School Diploma -
Kensington Creative And Performing Art High School
Philadelphia, PA07-2015
Some College (No Degree) - Business Management And Administration
Devry University
Naperville, IllinoisSkills
- Care coordination
- Scheduling and staff support
- Client and patient communication
- Customer support and service
- Electronic health records (EHR)
- Documentation and record keeping
- HIPAA compliance
- Office administration
- Microsoft Office (Word, Excel, Outlook)
- Team support and coordination
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
Medical Billing & Coding Certificate - PHL Career Portal/Accenture
Timeline
Home Health Administrator
Countrywide Home Care
09.2022 - 11.2023
Security Officer
Rivers Casino
04.2022 - 08.2022
Food and Beverage Services
Rivers Casino
10.2021 - 04.2022
Home Care Aide
Bayada Home Health Care
02.2019 - 09.2021
High School Diploma -
Kensington Creative And Performing Art High School
Some College (No Degree) - Business Management And Administration
Devry University