Mairyn Rivera
Scranton
Summary
Safety-focused Flagger with strong command of traffic control hand signals and basic practices. Communicates with on-site personnel using established protocols to promote safety.
Overview
12
12
years of professional experience
Work History
Traffic Control Flagger
AWP
Scranton
01.2025 - Current
- Checked for proper identification from contractors and workers entering construction sites.
- Kept track of work hours for payroll purposes and reported any overtime worked promptly.
- Performed manual labor tasks such as lifting barricades and setting up cones, when necessary.
- Coordinated with utility crews to minimize disruption of services during maintenance operations.
- Displayed excellent customer service skills when interacting with members of the public who were affected by road closures or delays due to construction projects.
- Attended regular safety meetings hosted by supervisors or company representatives.
- Directed traffic away from hazardous areas, using signs and hand signals.
Hospital Registrar
Lehigh Valley Hospital and Health Network
Dickson City
07.2024 - 01.2025
- Monitored the registration process to ensure that all required forms were completed and signed
- Assisted in resolving issues related to insurance coverage, billing, and coding
- Created new patient accounts and maintained existing account information
- Performed data entry of patient demographic information into the electronic health record system
- Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
EVS Technician
Crothall Services Group
Dickson City
12.2022 - 12.2023
- Cleaned bathrooms, including toilets, sinks, showers, walls, and mirrors
- Sanitized surfaces using chemical cleaners to prevent the spread of germs
- Removed hazardous materials from public areas in accordance with safety protocols
- Followed safety guidelines to ensure a safe work environment for staff members and visitors.
Front Desk Associate
Montefiore Hospital
The Bronx
01.2017 - 01.2018
- Greeted and welcomed patients upon arrival, providing them with necessary paperwork
- Scheduled patient appointments
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Conducted follow-up calls to confirm upcoming appointments or check on patient satisfaction.
Registration Specialist
Bronx Lebanon Hospital
The Bronx
01.2013 - 01.2017
- Utilized multiple computer systems to access patient information, update records, verify insurance eligibility.
- Performed additional duties as assigned by management team.
- Evaluated and recommended upgrades to improve existing computerized healthcare systems.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
- Contacted insurance carriers to verify coverage, copays and deductible information for patients.
- Provided excellent customer service to patients and their families regarding registration process.
- Maintained confidentiality of all protected health information as required by HIPAA regulations.
Education
Nursing -
Bronx Community College of The City University of New York
The Bronx, NYSkills
- Workplace Safety
- Customer service
- Traffic management
- Construction coordination
- Effective communication
- Problem solving
- Team collaboration
- Time management
Timeline
Traffic Control Flagger
AWP
01.2025 - Current
Hospital Registrar
Lehigh Valley Hospital and Health Network
07.2024 - 01.2025
EVS Technician
Crothall Services Group
12.2022 - 12.2023
Front Desk Associate
Montefiore Hospital
01.2017 - 01.2018
Registration Specialist
Bronx Lebanon Hospital
01.2013 - 01.2017
Nursing -
Bronx Community College of The City University of New York