Makayla Hope
Erie
Summary
Motivated employee with a passion for tackling new challenges. Experienced support professional emphasizing team collaboration and results achievement. Proficient in offering personalized care, communication, and problem-solving. Recognized for adaptability, reliability, and creating a positive, supportive work environment with a strong work ethic.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
Supportive Living Services
04.2025 - Current
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Monitored client progress and reported changes to healthcare team, facilitating timely adjustments to care strategies.
- Coordinated recreational activities that promoted socialization and skill development among clients, enhancing overall well-being.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Teaching Assistant
Handle with Care
02.2022 - 04.2025
- Assisted teachers in creating lesson plans and providing instructional materials.
- Monitored student progress by keeping detailed records of academic performance.
- Supervised students in the classroom, cafeteria, field trips and playgrounds.
- Developed positive relationships with parents and guardians of students.
- Enforced rules for behavior and established expectations for student conduct in accordance with school guidelines.
- Utilized technology resources such as computers, tablets to help assist students.
Sales Associate
Dicks Sporting Goods
07.2021 - 03.2022
- Provided excellent customer service.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices, and services.
- Organized stockroom shelves according to size, color, or style.
- Maintained up-to-date knowledge of store merchandise and policies.
Dietary Aide
Lecom Nursing and Rehabilitation Center
11.2019 - 12.2021
- Maintained a safe working environment by following all safety protocols.
- Assisted with preparation of snacks and other light meals.
- Observed special diets prescribed by physicians or nutritionists.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Performed general cleaning duties such as sweeping the floors, washing dishes, wiping countertops.
Education
Surgical Technician Candidate -
Erie Community College
06.2026
High School Diploma - undefined
Erie High School
Erie, PA06.2019
Skills
- Effective Communication
- Customer Service
- CPR and First Aid
- Teamwork and Collaboration
- Adaptability
- Relationship Building
- Cleaning and sanitizing
- Client support
- Client documentation
Timeline
Direct Support Professional
Supportive Living Services
04.2025 - Current
Teaching Assistant
Handle with Care
02.2022 - 04.2025
Sales Associate
Dicks Sporting Goods
07.2021 - 03.2022
Dietary Aide
Lecom Nursing and Rehabilitation Center
11.2019 - 12.2021
High School Diploma - undefined
Erie High School
Surgical Technician Candidate -
Erie Community College
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