Makayla Mann
Gap
Summary
Dynamic and results-driven professional with extensive experience as a bartender over the past 7 years, excelling in fast-paced environments. Proven ability to enhance guest satisfaction through innovative cocktail crafting and strong communication skills. Adept at managing inventory and building relationships, ensuring operational efficiency and a welcoming atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Bartender
Drumore Estate
Pequea, PA
07.2025 - Current
- Crafted and served signature cocktails, enhancing guest satisfaction at upscale events.
- Collaborated with event coordinators to ensure seamless beverage service during high-profile gatherings.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies and ordering products as needed.
- Trained new bartenders on service protocols and product knowledge for improved team efficiency.
- Set up glassware, liquor, and other necessary supplies for special events.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Owner
Mann Made Wellness
Lebanon, PA
03.2023 - Current
- Developed and implemented marketing strategies to increase brand awareness and customer engagement.
- Managed daily operations, ensuring efficient workflow and excellent customer service.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Established relationships with local suppliers to enhance product offerings and inventory management.
- Analyzed market trends to identify opportunities for business growth and expansion initiatives.
- Streamlined operational processes, reducing overhead costs while maintaining high-quality standards.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Bartender
Yoders Bar & Grill
Lancaster, PA
05.2025 - 04.2026
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area, enhancing operational efficiency.
- Assisted in managing inventory, tracking supplies to minimize shortages.
- Engaged customers with friendly service, fostering a welcoming atmosphere.
- Operated cash register, accurately processing transactions and handling cash.
- Followed safety and sanitation protocols to ensure compliance with health regulations.
- Adapted quickly to changing customer demands, maintaining high service standards under pressure.
- Served high customer volumes during special events, nights, and weekends.
Bartender
Seventh Ward Social Club
Lancaster, PA
06.2019 - 02.2023
- Trained new bartenders on drink preparation techniques and customer service standards.
- Managed bar inventory, reducing waste and ensuring optimal stock levels.
- Crafted innovative cocktail recipes, enhancing menu offerings and customer satisfaction.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
No Degree - Business Economics
Millersville University of Pennsylvania
Millersville, PACertification - Graphic And Digital Design
Lancaster Career & Technology Center
Lancaster, PA01-2018
Skills
- Cleanliness and organization
- Strong communication skills
- Fast paced environment adaptability
- Efficient multitasking
- Cash handling proficiency
- Time management mastery
- Team player attitude
- Reliable and punctual
- Small business operations
- Relationship building
- Verbal and written communication
Certification
Ramp Certified
Timeline
Event Bartender
Drumore Estate
07.2025 - Current
Bartender
Yoders Bar & Grill
05.2025 - 04.2026
Owner
Mann Made Wellness
03.2023 - Current
Bartender
Seventh Ward Social Club
06.2019 - 02.2023
No Degree - Business Economics
Millersville University of Pennsylvania
Certification - Graphic And Digital Design
Lancaster Career & Technology Center