Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Activities
Timeline
Generic

Makayla Ralls

Clifton Heights

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Retail Sales Associate

Yeti Coolers
King of Prussia
09.2025 - Current
  • Assisted customers in selecting high-quality outdoor products.
  • Maintained an organized and visually appealing sales floor.
  • Demonstrated product features and benefits to enhance customer experience.

Ticket Booth Agent

Spirit Of Philadelphia
Philadelphia
03.2025 - Current
  • Assisted guests with boarding and disembarking procedures for smooth transitions.
  • Handled guest inquiries and provided information about cruise offerings and amenities.

Support Lead

Five Below
Philadelphia
11.2024 - 02.2025
  • Enhanced daily store operations by implementing process improvements for a seamless & efficient workflow, with a focus on inventory management
  • Directed & mentored sales associates, fostering growth through tailored guidance & hands-on training methods such as on-the-job coaching
  • Orchestrated inventory operations, optimized merchandise restocking, & curated product displays to enhance inventory turnover rate through adept inventory control skills

Education

High School -

Upper Darby High School
Upper Darby, PA
08.2020 - 06.2024

Skills

  • Strong work ethic
  • Time management
  • Organizational skills
  • Retail sales
  • Customer service
  • Assistant management
  • Product demonstration

References

  • Stacey Mastrocola | 518.209.9886 | Stacey.mastrocola@gmail.com
  • Sarah Deibler | 717.606.7370 | smdeibler@gmail.com

Volunteer Experience

Philly Feast Fundraiser, Collaborated with the event team to ensure smooth operations and a successful fundraiser.

Activities

  • Hospitality Training
  • Chef Demo
  • Culinary Math
  • Welcomed guests upon arrival, efficiently managing check-in procedures to ensure a smooth entry process.
  • Assisted in food service, ensuring timely and organized distribution of meals to guests.

Timeline

Retail Sales Associate

Yeti Coolers
09.2025 - Current

Ticket Booth Agent

Spirit Of Philadelphia
03.2025 - Current

Support Lead

Five Below
11.2024 - 02.2025

High School -

Upper Darby High School
08.2020 - 06.2024
Makayla Ralls