Dedicated and hardworking, I was in marching band for six years along with becoming captain of the color guard team. I always do my best at tasks I am given and work efficiently.
Overview
2
2
years of professional experience
Work History
Host
Applebee's Bar and Grill
10.2022 - 04.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Monitored seating area and checked restrooms regularly to keep spotless.
Crew Member
McDonald's
05.2021 - 09.2022
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Fostered positive team environment by assisting coworkers during rush periods.
Education
High School Diploma -
McDowell High School
Mill Creek, PA
06.2024
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Exceptional communication
Baking
Cooking
Professional appearance
Verbal and written communication
Timeline
Host
Applebee's Bar and Grill
10.2022 - 04.2023
Crew Member
McDonald's
05.2021 - 09.2022
High School Diploma -
McDowell High School
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