MaKenna Fick
Reading
Summary
Dynamic Retail Professional with a strong background in sales, visual merchandising, and customer service. Proven ability to drive brand awareness through social media management and content creation. A collaborative team player dedicated to enhancing the customer experience and executing strategies that boost business success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Athleta
01.2025 - Current
- Provided personalized customer service by recommending activewear based on lifestyle, performance needs, and style preferences, leveraging in-depth product knowledge of fabrics, fits, and technical features. Also supported visual merchandising through display organization and inventory management, and efficiently handled transactions and customer inquiries to enhance the shopping experience.
Social Media Intern
Arcadia University Athletic Communications
Glenside, PA
08.2024 - 05.2025
- Managed social media content creation for Arcadia Athletics, including capturing and editing photos and videos of games and events, to increase audience engagement and provide real-time updates and event coverage.
Sales Associate
DSW
01.2023 - 01.2024
- Assisted customers with footwear selection, leveraging product knowledge to ensure a positive shopping experience, and collaborated with the team to achieve sales goals and support store operations.
General Merchandise Associate
Target
01.2020 - 01.2023
- Enhanced customer satisfaction by delivering personalized product recommendations that addressed specific needs. Optimized the sales floor's appearance and organization to improve the shopping environment. Revamped sales strategies and executed merchandise resets to effectively accommodate new inventory.
Education
Bachelor of Arts - Global Media: Fashion Studies Concentration
Arcadia University
01-2025
High School diploma - undefined
Governor Mifflin High School
05-2021
Skills
- Sales
- Inventory Management
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Social Media Management
- Content Creation
LANGUAGE
English: Fluent
Timeline
Sales Associate
Athleta
01.2025 - Current
Social Media Intern
Arcadia University Athletic Communications
08.2024 - 05.2025
Sales Associate
DSW
01.2023 - 01.2024
General Merchandise Associate
Target
01.2020 - 01.2023
High School diploma - undefined
Governor Mifflin High School
Bachelor of Arts - Global Media: Fashion Studies Concentration
Arcadia University