Summary
Overview
Work History
Education
Skills
Timeline
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Malcom Gray

Philadelphia

Summary

Dynamic delivery driver with a proven track record at DoorDash, excelling in customer service and efficient route planning. Recognized for enhancing customer satisfaction through timely deliveries and attention to detail. Dependable team player skilled in loading and unloading, ensuring safe transport of goods while maintaining a clean driving record.

Overview

6
6
years of professional experience

Work History

Delivery Driver

DoorDash
05.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Mover

Two Men and a Truck
02.2025 - 05.2025
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Followed safety protocols to prevent accidents and injuries.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.

Crew Chief/Cashier

Wendys
04.2022 - 02.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Cashier

Nana Nia's Enterprises
06.2019 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

NSA Multicultural Academy
5828 Market St, Philadelphia, PA 19139
06-2023

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Safe driving
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Safe driving record
  • Stocking and inventory
  • Cargo handling

Timeline

Delivery Driver

DoorDash
05.2025 - Current

Mover

Two Men and a Truck
02.2025 - 05.2025

Crew Chief/Cashier

Wendys
04.2022 - 02.2025

Cashier

Nana Nia's Enterprises
06.2019 - 04.2022

High School Diploma -

NSA Multicultural Academy

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Malcom Gray