Maleena Nonnemacher
Breinigsville
Summary
I am a determined and goal-oriented LPN student seeking to grow and develop a career in the nursing profession. I have strong leadership, communication, operational, and collaborative skills that can contribute to my future nursing career.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Aldi
04.2021 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Customer Service Representative
Valley Farm Market
07.2018 - 04.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Freedom High School
Bethlehem, PACertificate - Licensed Practical Nursing
Lincoln Technical Institute
Allentown, PA04-2026
Skills
- Effective and efficient time management
- Team building and collaborative
- Attention to detail
- Goals and performance
- Patient care developed in clinical setting
- Patient assessment
- Patient education
- Clinical judgment
- Compassionate care
- CPR certification
- Administration of medication
- Collecting vitals
- Professional bedside manner
Timeline
Assistant Store Manager
Aldi
04.2021 - Current
Customer Service Representative
Valley Farm Market
07.2018 - 04.2021
Freedom High School
Certificate - Licensed Practical Nursing
Lincoln Technical Institute
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