Malikah Childs
Philadelphia,PA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
4
4
years of professional experience
Work History
Culinary Host
Sesame Place
07.2021 - 10.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Team Member
Dunkin' Donuts
01.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Addressed and resolved customer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Kitchen Hand
InFlight Cuisine
12.2023 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Maintained high personal grooming standards and uniform presentation.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
- Streamlined communication between kitchen and service staff, reducing order mistakes and improving dining experience.
- Implemented new cleaning protocols, resulting in cleaner and more organized kitchen environment.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
- Supported chefs with ingredient prep, contributing to smoother cooking process and timely meal service.
- Facilitated team-oriented atmosphere, improving overall kitchen morale and productivity.
- Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Learned other teammates' work tasks to train as backup.
Crew Team Member
Raising Cane's Restaurants
08.2024 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Used proper techniques to prepare food and ingredients.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Assisted other team members in achieving goals.
- Became familiar with products to answer questions and make suggestions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Completed transactions accurately while maintaining superior cash-handling skills and following security protocols.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Bachelor of Science - Animal Science
Virginia State University
Petersburg, VA06.2027
Associate Of Applied Science - Biological And Physical Sciences
Community College of Philadelphia
Philadelphia, PA06-2026
High School Diploma -
William Bodine Highschool For International Affair
Philadelphia, PA06.2023
Skills
- Equipment Operation
- Complaint Resolution
- Customer Service
- Cleaning
- Cash Handling
- Workplace Safety
- Product Knowledge
- Teamwork and Collaboration
- Training and Mentoring
- Positive Attitude
- Flexible Schedule
- Money Handling
- Critical thinking
- Public speaking
Timeline
Crew Team Member
Raising Cane's Restaurants
08.2024 - Current
Kitchen Hand
InFlight Cuisine
12.2023 - Current
Team Member
Dunkin' Donuts
01.2023 - 08.2023
Culinary Host
Sesame Place
07.2021 - 10.2022
Bachelor of Science - Animal Science
Virginia State University
Associate Of Applied Science - Biological And Physical Sciences
Community College of Philadelphia
High School Diploma -
William Bodine Highschool For International Affair
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