Mandeep Kaur
Carlisle
Summary
Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Resourceful Clerk with commitment to ensuring exceptional customer service across diverse settings. Organized with strong time management and multi-tasking skills. Proven ability to work well with all types of professionals. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of operations. Talented communicator, planner and problem-solver offering 10 years of 10 experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands. Well-coordinated in maintaining optimal inventories and supporting documentation to boost efficiency of operations. Talented communicator, planner and problem-solver offering 10 years of 10 experience. Proven skills in reviewing paperwork and consulting with teams to keep current on needs and meet supply demands.
Overview
16
16
years of professional experience
Work History
Clerk
USPS
Harrisburg
03.2024 - Current
- Sorted incoming mail and packages for efficient distribution.
- Operated postal equipment to process shipments accurately.
- Assisted customers with inquiries and provided service support.
- Prepared outgoing mail by packaging and labeling items properly.
- Collaborated with team members to streamline workflow processes.
- Adhered to safety protocols while handling postal materials and equipment.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Trained staff members to perform work activities and use computer applications.
- Monitored and directed work of lower-level clerks.
Supervisor
Syncreon
Carlisle
05.2022 - 03.2024
- Monitored employee productivity to provide constructive feedback and coaching.
- Supervised daily mail processing and distribution activities to ensure timely delivery.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Inventory Control POC
Syncreon
Carlisle
05.2020 - 05.2022
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Led quality assurance initiatives and reduced work flow downtime to increase profits.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
Supervisor
USPS
West Sacramento
06.2019 - 05.2020
- Supervised daily mail processing and distribution activities to ensure timely delivery.
- Streamlined workflow processes, reducing project completion times.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Team Leader
DB Schenker
Carlisle
01.2014 - 07.2018
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Documented counts and sorted finished work to promote easy access for shipping or additional processing
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds
- Cross-trained and provided back up for customer service managers
- Maximized efficiency by removing safety hazards and debris from work areas
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Checked prices for customers and processed items sold by scanning barcodes.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Quality Auditor
Apple Inc
Elk Grove
01.2010 - 01.2011
- Completed timely quality reports highlighting deficiencies and recommending corrective action's.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Audited activities of workers on production lines, including warehouse personnel managing shipping and receiving.
- Audited activities of workers on production lines, including warehouse personnel managing shipping and receiving.
- Prepared for clinical research audits and conducted follow-up assignments reviewing documentation for Internal Review Board submissions, informed consent approvals.
- Reviewed work instructions and production strategies to verify compliance with established standards.
Education
High School Diploma -
Monterey Trail High School
Elk Grove, CASkills
- Strong oral and written communication skills
- Organized
- Leadership ability
- Experience with Excel and Word
- Responsible and completes Tasks
- Adapts to and implements change
- Trilingual (English, Punjabi, Hindi)
- Demonstrated technical expertise
- Promote key values
- Use sound judgment
- Produce results Experience:
- 6 years of experience in Production team Leader
- Apple
- Oral
- Content
- Customer Service
- Data Entry
- Functional
- Inspection
- Inventory control
- Leadership
- Team Lead
- Excel
- Word
- Punjabi
- Quality
- Receiving
- Research
- Retail
- SAP
- Sound
- Supervisor
- Phones
- Type
- Written communication skills
- Mail processing
- Stocking and replenishing
- File and database management
- Telephone etiquette
- Bookkeeping
- Cash Management
- Administrative support
- Sales expertise
- Relationship building
- Quality Management
- Point of sale knowledge
- Mail handling
- Customer satisfaction
- Product and service sales
- Cash Handling
- Merchandising expertise
- Communication skills
- Driver correspondence
- Forklift Operation
- Scheduling
- Recordkeeping
- Budgeting
- Sales
- Variance Reporting
- Staff Management
- Unloading Cargo
- Vendor Relations
- Enterprise Resource Planning (ERP)
- Accounting
- Sales Goals
- Procurement
Languages
English
Professional
A1
Hindi
Full Professional
A1
Punjabi
Professional
A1
Timeline
Clerk
USPS
03.2024 - Current
Supervisor
Syncreon
05.2022 - 03.2024
Inventory Control POC
Syncreon
05.2020 - 05.2022
Supervisor
USPS
06.2019 - 05.2020
Team Leader
DB Schenker
01.2014 - 07.2018
Quality Auditor
Apple Inc
01.2010 - 01.2011
High School Diploma -
Monterey Trail High School