Mandi Miller
Dillsburg
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
16
16
years of professional experience
Work History
Sales Consultant
TCC Verizon
Etters
11.2024 - Current
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Replenished and arranged items to maintain appearance.
- Priced out products for customers and drew up sales paperwork.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Handled the opening and closing of the store.
Sales Consultant
Victra Verizon Wireless
Camp Hill
12.2021 - 10.2024
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Handled the opening and closing of the store.
Part Time Manager
Lids Sports Group
Camp Hill
09.2017 - 10.2022
- Handled the opening and closing of the store.
- Helped customers figure out what size hat they wear.
- Stitched embrodery when customer wanted it.
- Customer Service.
- Kept store clean at all times.
Part Time Manager
Five Below
Camp Hill
02.2009 - 11.2017
- Inspected store interior and exterior to check merchandise presentation and proper signage.
- Assisted in recruiting, training, and developing new team members.
- Provided exceptional customer service by responding promptly to customer inquiries or complaints.
- Greeted customers and offered assistance in finding needed items.
- Delegated tasks and communicated expected deadlines to team members, supervising task completion.
- Supervised bank deposits and inventory receipts as part of closing procedures.
Education
Associate of Arts -
Suffolk County Community College
Brentwood, NY05-2003
Skills
- Customer service
- Sales management
- Product knowledge
- Relationship building
- Visual merchandising
- Inventory management
Timeline
Sales Consultant
TCC Verizon
11.2024 - Current
Sales Consultant
Victra Verizon Wireless
12.2021 - 10.2024
Part Time Manager
Lids Sports Group
09.2017 - 10.2022
Part Time Manager
Five Below
02.2009 - 11.2017
Associate of Arts -
Suffolk County Community College
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