Dynamic and detail-oriented professional with experience at WellSpan Good Samaritan Hospital, excelling in customer service and strong organization. Proven ability to manage patient care documentation and maintain efficient supply levels. Skilled in Epic systems and basic life support, ensuring optimal patient support and communication among medical staff and families.
Overview
15
15
years of professional experience
Work History
Unit Secretary/Certified Nursing Assistant
Wellspan Good Samaritan Hospital
04.2011 - Current
Supported administrative tasks, including filing, data entry, and inventory management of office supplies.
Managed incoming calls and directed to appropriate department.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Assisted patients with daily living activities, ensuring comfort and safety.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Transported patients between rooms and appointments or testing locations.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.