Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Bartell

Lebanon,PA

Summary

Dynamic and detail-oriented professional with experience at WellSpan Good Samaritan Hospital, excelling in customer service and strong organization. Proven ability to manage patient care documentation and maintain efficient supply levels. Skilled in Epic systems and basic life support, ensuring optimal patient support and communication among medical staff and families.

Overview

15
15
years of professional experience

Work History

Unit Secretary/Certified Nursing Assistant

Wellspan Good Samaritan Hospital
04.2011 - Current
  • Supported administrative tasks, including filing, data entry, and inventory management of office supplies.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Transported patients between rooms and appointments or testing locations.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Education

GED -

Cedar Crest High School
Lebanon

Skills

  • Customer service
  • Time management
  • Strong organization
  • Telephone reception
  • Patient scheduling
  • Documentation and recordkeeping
  • Medical terminology
  • Supply ordering
  • Epic systems
  • Basic life support for health care providers

Timeline

Unit Secretary/Certified Nursing Assistant

Wellspan Good Samaritan Hospital
04.2011 - Current

GED -

Cedar Crest High School
Mandy Bartell