Mandy Hollman
Mechanicsburg
Summary
Dynamic Outside Sales Representative with a proven track record at Transteck of Freightliner, excelling in relationship building and sales management.
Achieved significant territory growth by identifying client needs and delivering tailored solutions. A motivated team player, skilled in problem-solving and client relationship development, driving customer satisfaction and loyalty.
Overview
2026
2026
years of professional experience
Work History
Outside Sales Representative
Transteck of Freightliner
06.2025 - Current
- Developed targeted sales strategies to penetrate new markets and increase customer base.
- Conducted market research to identify emerging trends and potential sales opportunities.
- Collaborated with internal teams to enhance product knowledge and improve client presentations.
- Strengthened client relationships through regular follow-ups and personalized service.
- Identified client needs and provided tailored product solutions to drive sales.
- Participated in industry trade shows to promote brand visibility and attract new leads.
- Monitored competitor activities to adjust sales strategies and maintain market share.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Inside Sales Associate
Transteck of Freightliner
01.2025 - 05.2025
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Identified consumer interests and key market identifies for new accounts.
- Added consumer purchase dates and updated address changes for current accounts in corporate database.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Enhanced product knowledge continuously, staying updated on industry trends and competitors'' offerings to provide expert advice to clients.
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Utilized computer systems proficiently for order processing, inventory management, and reporting purposes.
- Assisted customers in finding appropriate parts promptly.
- Developed strong relationships with suppliers, negotiating favorable pricing and delivery terms for the company.
- Participated in ongoing professional development courses related to the automotive industry, enhancing expertise as a Parts Sales Associate.
- Ordered parts from various distributors to fulfill demands.
Branch Manager
Fleetpride
04.2019 - 01.2025
- Developed and implemented strategic plans to enhance branch performance and operational efficiency.
- Managed inventory control processes to minimize waste and ensure product availability.
- Facilitated staff recruitment and training programs to build a high-performing team.
- Monitored compliance and risk management protocols to uphold regulatory standards.
- Conducted regular performance reviews to identify areas for improvement and ensure accountability.
- Established strong customer relationships through effective communication and personalized service.
- Streamlined operational workflows to enhance productivity and reduce turnaround times.
- Led team meetings to foster collaboration and share best practices across the branch.
- Maintained accurate financial records and managed the branch budget effectively.
- Implemented employee development initiatives to promote skill enhancement and career growth.
- Resolved customer complaints and issues promptly to maintain high satisfaction levels.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Parts Manager
Old Dominion Freight Line
03.2008 - 03.2018
- Managed inventory control processes to ensure optimal stock levels and reduce excess costs.
- Developed strong relationships with suppliers to negotiate favorable terms and improve service delivery.
- Streamlined order processing procedures, leading to faster turnaround times and improved accuracy.
- Conducted data analysis to identify trends in parts usage, informing purchasing decisions.
- Implemented quality control measures to ensure all parts met company standards before distribution.
- Streamlined parts ordering process, reducing lead times and improving overall service efficiency.
- Negotiated with suppliers to secure favorable terms and maintain optimal stock levels.
- Coordinated parts deliveries to align with scheduled maintenance, minimizing vehicle downtime.
- Developed and maintained comprehensive records of inventory transactions to enhance data accuracy.
- Facilitated communication between maintenance and parts teams, enhancing workflow and collaboration.
- Established a systematic approach to warranty claims, improving resolution times and customer satisfaction.
- Maintained an organized parts warehouse, improving access and inventory visibility for staff.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Accounting and Payroll Associate
Carretti Masonry Co
2006 - 2008
- Improved efficiency in record-keeping by transitioning paper-based systems to digital formats where appropriate.
- Streamlined payroll processing by implementing efficient data management and accurate calculations.
- Managed garnishments, deductions, and benefit withholdings accurately to maintain compliance with regulations.
- Stayed up-to-date on relevant tax laws, ensuring accurate withholding calculations for federal and state taxes.
- Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Facilitated smooth year-end processes by preparing accurate W-2 forms and reconciling annual reports.
- Consistently met deadlines even under high-pressure situations, displaying exceptional time-management skills.
- Ensured timely payments for employees through meticulous monitoring of deadlines and submission schedules.
- Collaborated with HR department to ensure seamless onboarding and offboarding processes for payroll purposes.
HR/Payroll/Accounting Associate
Severn Trent
2005 - 2008
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
- Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
- Addressed and resolved complex and unexpected variances.
- Streamlined accounting processes for increased efficiency and reduced errors in financial reporting.
- Completed bi-weekly payroll for company employees.
- Improved cash flow management with timely invoicing and collections efforts.
- Oversaw documentation and reporting of expenses, sales and other transactions.
- Ensured compliance with tax regulations by accurately preparing and filing tax documents.
- Matched purchase orders with invoices and recorded necessary information.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, OHBBA - Urban Studies
University of Pittsburgh
Pittsburgh, PASkills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Customer service
- Account management
- Goal oriented
- Sales closing
- Phone and email etiquette
- Sales management
- High energy
- Networking
- Client relationship development
- Analytical problem solver
Timeline
Outside Sales Representative
Transteck of Freightliner
06.2025 - Current
Inside Sales Associate
Transteck of Freightliner
01.2025 - 05.2025
Branch Manager
Fleetpride
04.2019 - 01.2025
Parts Manager
Old Dominion Freight Line
03.2008 - 03.2018
Accounting and Payroll Associate
Carretti Masonry Co
2006 - 2008
HR/Payroll/Accounting Associate
Severn Trent
2005 - 2008
High School Diploma -
Cumberland Valley High School
BBA - Urban Studies
University of Pittsburgh