Manpreet Kaur
Easton,PA
Summary
Enthusiastic recent graduate from DeSales University eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the Business Administration Industry
Overview
7
7
years of professional experience
Work History
Patient Access Representative
St Lukes Warren Hospital
10.2023 - Current
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Providing excellent customer service by promptly answering patient inquiries.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Home Health Care Aide
Joyfull Home Health Care
03.2020 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Completed all home cleaning tasks, including dusting, washing dishes, laundry and vacuuming.
Gas Station Cashier
Fuel Up
06.2017 - 08.2021
- Scheduled and monitored regular vendor deliveries for fuel and store inventory.
- Processed various forms of payment including cash, debit and credit cards, check and EBT.
- Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Package Handler
FedEx
06.2018 - 08.2018
- Loaded package containers onto forklifts and transported into packaging areas.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Education
Bachelor of Arts - Business Administration
DeSales University
Center Valley, PA 08.2015 - 05.2020
Skills
Adaptability
MS Office
Organizing
Strategic Planning
Logistics Management
Fluent in Punjabi, Hindi, and Urdu
Conversational Spanish
Budgeting
Patient-focused care
Compassionate
Patient Management
Supporting personal needs
Registration management
Multitasking and Organization
Customer Service
Team Collaboration
Resolving Problems
Extracurricular Activities
Guru Nanak Sikh Society of Lehigh Valley
Volunteer | 01.2003- Present
Easton Hospital
Volunteer | 05.2015 - 05.2016
SafeHarbor
Volunteer| 12.2017-2018
Timeline
Patient Access Representative
St Lukes Warren Hospital
10.2023 - Current
Home Health Care Aide
Joyfull Home Health Care
03.2020 - Current
Package Handler
FedEx
06.2018 - 08.2018
Gas Station Cashier
Fuel Up
06.2017 - 08.2021
Bachelor of Arts - Business Administration
DeSales University
08.2015 - 05.2020