Manue Vargas Díaz
Data Engineer | Software Developer
Panama,Panama
Summary
Responsive expert experienced in monitoring database performance, troubleshooting issues and optimizing database environment. Possesses strong analytical skills, excellent problem-solving abilities, and deep understanding of database technologies and systems. Equally confident working independently and collaboratively as needed and utilizing excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Fraud Prevention and Payment Methods Coordinator
Copa Airlines
Panama
01.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Used job-related software to draft and finalize written correspondence and documentation.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Business System Analyst
Copa Airlines
Panama
08.2019 - 01.2022
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Incident management in production related to applications, communication, security and processes
- Responsible for redistributing all business information according to the needs of the systems used within the company
- Resolving technical doubts at the time of creation or maintenance of business systems.
Senior Business Intelligence Consultant
Infosgroup
Panama
11.2017 - 08.2019
- Attention of incidents within the department, generation of workflow documentation and business tasks
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
- Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Testing in development environments, support to architects in investigation of incidents within the databases
- Generation of reports, implementation plans and test documentation.
Programmer & Web Project Developer
Dichter & Neira Research Network
Panama
10.2010 - 11.2017
- Implementation of point-of-sale audit systems oriented to mass consumption in private entities inside and outside the country
- Recurrent database maintenance and development of new technologies
- Supervision of activities within the company's databases, administration of requests for modifications in the data schema, creation of data views, tables and stored procedures.
- Developed web applications for deployment on platforms and sites.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts, and team activities.
Web Developer
Axxis Systems
Panama
04.2009 - 10.2010
- Implementation of insurance management systems in private entities in countries such as El Salvador (San Salvador) and Honduras (Tegucigalpa) in which training, module induction, requirements gathering, incident attention and programming of approved requirements were required
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Engaged with clients to plan and optimize site issues and queries.
Education
Software Development Degree - Computer Science
Universidad Tecnológica De Panamá
Panama 05.2007 - 2012.05
Skills
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Certification
Alteryx Designer Core Certification
Accomplishments
- Resolved product issue through consumer testing.
- Automation of internal processes through the implementation of tools such as Tableau, Alteryx and databases such as Microsoft SQL Server and Teradata.
- Optimization of database tables
- Documentation of Automation Processes
Timeline
Fraud Prevention and Payment Methods Coordinator
Copa Airlines
01.2022 - Current
Business System Analyst
Copa Airlines
08.2019 - 01.2022
Senior Business Intelligence Consultant
Infosgroup
11.2017 - 08.2019
Programmer & Web Project Developer
Dichter & Neira Research Network
10.2010 - 11.2017
Web Developer
Axxis Systems
04.2009 - 10.2010
Software Development Degree - Computer Science
Universidad Tecnológica De Panamá
05.2007 - 2012.05
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