Marah Murray-Rodriguez
Philadelphia
Summary
Dynamic individual experienced in sales and customer service. Adept at resolving issues and building rapport, enhancing customer satisfaction and loyalty while maintaining compliance with safety standards. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Tinter
Fea industries
Morton
05.2025 - Current
- Prepared surfaces by cleaning and sanding prior to applying tint.
- Ensured proper alignment and installation of tint on windows.
- Maintained tools and equipment for optimal performance and longevity.
- Adhered to safety protocols while handling chemicals and materials during application.
- Ensured that all tools were properly stored away when not in use.
Door-to-Door Sales Representative
Empire Management Group
Philadelphia
03.2025 - 05.2025
- Engaged customers through door-to-door interactions to promote products.
- Delivered effective sales presentations tailored to individual customer needs.
- Managed customer inquiries and provided information about product offerings.
- Built rapport with potential clients to establish trust and encourage sales.
- Collaborated with team members to share best practices and improve techniques.
- Developed a rapport with potential customers by engaging in friendly conversation.
- Explained the benefits of purchasing the product compared to competitors' offerings.
- Greeted customers at their door and introduced myself.
- Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.
- Provided detailed information about the products being sold and answered customer questions.
- Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
- Listened to customers to understand needs and put together optimal solutions.
Car Side
Applebee's Grill + Bar
Philadelphia
02.2025 - 03.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Primo Hoagies
Philadelphia
06.2021 - 02.2025
- Assisted customers with menu selections and answered product questions.
- Operated cash register and processed customer transactions efficiently.
- Handled food preparation tasks following safety and hygiene standards.
- Collaborated with team members to manage high-volume service during peak hours.
- Provided exceptional customer service to enhance overall dining experience.
- Managed inventory by restocking supplies and notifying management of shortages.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Miami Dade Acceleration Academies
Homestead, FL10-2021
Skills
- Window tinting
- Surface preparation
- Tool maintenance
- Chemical handling
- Safety compliance
- Customer relationship management
- Sales presentations
- Inventory management
- Product knowledge
- Problem solving
- Team collaboration
- Effective communication
- Color matching expertise
- Creativity and innovation
- Critical thinking
- Documentation skills
- Social media promotion
- Organizational skills
- Relationship building
- Multitasking
Affiliations
- Read
- Write
- Dissect movies
- Dissect music and lyrics
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Tinter
Fea industries
05.2025 - Current
Door-to-Door Sales Representative
Empire Management Group
03.2025 - 05.2025
Car Side
Applebee's Grill + Bar
02.2025 - 03.2025
Cashier
Primo Hoagies
06.2021 - 02.2025
High School Diploma -
Miami Dade Acceleration Academies