Marc D. Keenan
White Oak
Summary
Career focused on assuming a position as a Route Forman for Pittsburgh Regional Transit. Having successfully experienced what I initially called my “Dream job”, I am looking to expand my experience helping and assisting other operators across all divisions with PRT.
Professional and experienced transportation operator with strong focus on safety and efficiency. Demonstrates exceptional ability in route management, passenger assistance, and vehicle maintenance. Known for effective team collaboration, reliability, and adaptability to changing needs. Respected for excellent communication skills and calm, composed approach to handling diverse situations.
Overview
9
9
years of professional experience
Work History
City Bus Operator
Pittsburgh Regional Transit
06.2018 - Current
- Provided passenger assistance, collected fares and offered schedule and route information.
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Assisted in training new bus operators by sharing knowledge of routes, schedules, and company policies to support smooth transitions into their new roles.
- Promoted a positive work environment by fostering strong relationships with coworkers, supervisors, and transit agency personnel.
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Managed fare collection process efficiently, ensuring accuracy in transactions and safeguarding company revenue streams through diligent oversight of ticket sales procedures.
Construction Flagger
Allstate Traffic Control
07.2016 - 06.2018
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Ensured compliance with road safety regulations by strictly adhering to established guidelines and procedures.
Education
Bachelor of Science - Business Management
Cheyney University of Pennsylvania
Cheyney, PA12-1986
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Passenger assistance
- Route navigation
- Fare collection
- Customer service
- Employee training
- Emergency response
Accomplishments
Military Experience:
United States Army: 1987 - 1991
Rank: 2nd Lieutenant
Fort Benning, Georgia
Army National Guard: 1985 - 1987
Rank: Cadet Leiutenant
Chester, Pennsylvania
United States Marine Corps
Rank: Sargent (E5)
Fort Monmouth, New Jersey
Military Experience
Being a experienced as an enlisted soldier and an commissioned officer enabled me to understand the importance of being a good follower which enabled me to be an even better leader.
Timeline
City Bus Operator
Pittsburgh Regional Transit
06.2018 - Current
Construction Flagger
Allstate Traffic Control
07.2016 - 06.2018
Bachelor of Science - Business Management
Cheyney University of Pennsylvania
Similar Profiles
Gwendolyn NorrisGwendolyn Norris
Bus Operator at Pittsburgh Regional TransitBus Operator at Pittsburgh Regional Transit
Thomas Jasper Jr.Thomas Jasper Jr.
Automotive Technician at Pittsburgh Regional TransitAutomotive Technician at Pittsburgh Regional Transit
Cody KulesaCody Kulesa
Special Equipment Operator/Equipment Maintainer at PRT (Pittsburgh Regional TransitSpecial Equipment Operator/Equipment Maintainer at PRT (Pittsburgh Regional Transit