Marc Garrison
Philadelphia
Summary
Dependable Field Service Technician with a strong work ethic and expertise in diagnosing equipment malfunctions. Committed to maintaining safety compliance and enhancing customer satisfaction through effective communication and efficient service delivery.
Overview
1
1
year of professional experience
Work History
Field Service Technician
Melitta Professional Coffee Solutions
Elgin
10.2024 - Current
- Conducted field inspections to evaluate equipment performance and identify maintenance requirements.
- Coordinated inventory control processes to ensure availability of essential parts and supplies.
- Maintained safety compliance during service calls to safeguard personnel and equipment.
- Diagnosed coffee machine malfunctions and developed efficient repair solutions.
- Documented service activities and customer interactions for accurate record-keeping.
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Managed an inventory of incoming and outgoing parts as they were used.
Education
High School Diploma -
University of Nebraska Lincoln
Lincoln, NE05-2011
Skills
- Safety compliance
- Customer service
- Problem resolution
- Time management
- Effective communication
- Attention to detail
- Self-Directed
- Communication
- Dependable and responsible
- Calm under pressure
- Strong work ethic through long hours
Timeline
Field Service Technician
Melitta Professional Coffee Solutions
10.2024 - Current
High School Diploma -
University of Nebraska Lincoln