Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marc A. Smith

York

Summary

Results-driven professional with over 20 years of experience in the hospitality industry, including over 10 years in management. Expert in impacting organizational performance through multi-million-dollar enterprise execution, fiscal management, business development, strategic planning, and project management. Seeking to leverage my expertise in directing teams to deliver exceptional service and achieve top-level objectives as Director of Food and Beverage. Unforgettable guest experiences are what it is all about

Overview

12
12
years of professional experience

Work History

DIRECTOR OF FOOD & BEVERAGE

Condado Ocean Club Hotel
10.2020 - 04.2025
  • Lead and oversee all food and beverage operations for a luxury oceanfront hotel, driving revenue generation and guest satisfaction initiatives.
  • Direct a team of managers and staff, ensuring adherence to lofty standards of service, operational efficiency, and financial goals.
  • Manage P&L responsibilities, budget administration, contract negotiations, and vendor relationships to optimize cost management and profitability.
  • Develop strategic partnerships and implement innovative marketing campaigns to enhance brand visibility and guest experience.
  • Spearhead menu development, cocktail program enhancement, and team training to maintain excellence in service delivery.

GENERAL MANAGER

Oceano Restaurant, LLC
01.2015 - 05.2020
  • Oversaw all aspects of a multi-million-dollar ocean-front casual fine dining establishment, including P&L management, payroll, HR functions, and guest relations.
  • Led a team of over one hundred employees, ensuring alignment with company standards and strategic objectives.
  • Developed wine and cocktail menus, managed liquor inventory and purchasing, and implemented effective marketing campaigns to drive revenue growth.

BAR MANAGER

Rosa Mexicano
01.2013 - 01.2015
  • Managed bar operations and contributed to the opening and training of staff at a casual fine dining restaurant.
  • Established bar standards and procedures, managed vendor relations, and enhanced guest relations to increase revenue and guest return rates.

HEAD BARTENDER

Rosa Mexicano
01.2013 - 02.2014
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Provided training and development with new team members.


Education

Bachelor of Arts - Public Relations

YORK COLLEGE OF PENNSYLVANIA
York
01.2009

Skills

  • Profit & Loss Management
  • Contract Negotiations
  • Project Management
  • Vendor Relations
  • Budget Administration
  • Strategic Partnerships
  • Employee Recruitment & Development
  • Menu development
  • POS Administration(Agylisis, Micros, Aloha, Clover)
  • Bilingual (English Spanish)

Languages

Spanish
Native or Bilingual

Timeline

DIRECTOR OF FOOD & BEVERAGE

Condado Ocean Club Hotel
10.2020 - 04.2025

GENERAL MANAGER

Oceano Restaurant, LLC
01.2015 - 05.2020

HEAD BARTENDER

Rosa Mexicano
01.2013 - 02.2014

BAR MANAGER

Rosa Mexicano
01.2013 - 01.2015

Bachelor of Arts - Public Relations

YORK COLLEGE OF PENNSYLVANIA

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Marc A. Smith