Marcial Daniel Lau Ng

• Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.
• Monitored and tracked [Number] drivers to verify on-time delivery, achieving 90% on-time delivery rate.
• Examined carrier costs and services to recommend alternatives and improvements, saving over $[Amount].
• Optimized shipping methods to reduce time in transit and lower costs, decreasing transit time [Number]%.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.

• Managed [Number] workers when performing duties in line with local and national building codes in construction.
• Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
• Worked with specialized teams to accomplish all objectives and achieve goals.
• Resolved conflicts between staff and customers swiftly and professionally.
• Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
• Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Trained workers in proper methods, equipment operation and safety procedures.
• Inspected equipment and tools used for safe operation.
• Investigated and reported on accidents, injuries and near-miss incidents.

Attending vessel's arriving port of Cristobal in their needs and boarding vessel to get information from Master of verssels.

• Utilized computer systems to manage cargo shipments and accurately track goods.
• Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
• Resolved any customer inquiries or complaints to restore satisfaction.
• Created documents of load plans, cargo cleanliness inspections, and transportation processes.
• Liaised with customers provide status updates and explain cargo shipment delays.