Marcus Garcia
Pittsburgh
Summary
Dynamic multi-salon owner with a proven track record as owner of Tonic Salon, excelling in strategic planning and employee training. Passion for driving business growth through innovative marketing and fostering a collaborative team environment. Expertise in social media promotion and a commitment to enhancing client satisfaction through personalized service and product knowledge.
Overview
15
15
years of professional experience
Work History
Multi-Salon Owner
Tonic Salon
11.2019 - Current
- Managed daily salon operations, ensuring optimal service delivery and client satisfaction.
- Implemented marketing strategies to promote services, increasing client engagement and retention.
- Oversaw inventory management, optimizing product availability while minimizing waste.
- Analyzed financial reports to identify trends, driving cost-effective decisions for sustainable growth.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Monitored industry trends to adapt services, staying competitive in a dynamic market landscape.
- Mentored salon staff through regular training sessions and performance evaluations, fostering professional growth.
Master Stylist/ Director of Education
Isle of You Hair Studio
04.2016 - 11.2019
- Executed advanced hair cutting and coloring techniques to enhance client satisfaction.
- Mentored junior stylists, fostering skill development and promoting teamwork.
- Implemented new styling trends and techniques, increasing service offerings and customer engagement.
- Developed and managed salon education program for apprentices
- Led training sessions on product knowledge for staff, elevating service quality across the salon.
- Earned recognition as the top stylist within the salon due to dedication toward ongoing education and mastery of new techniques, and product knowledge.
Master Stylist
Serene Hair Studio & Spa
01.2011 - 04.2016
- Implemented innovative styling techniques, improving service offerings and client experience.
- Developed strong client relationships through personalized consultations and follow-up services.
- Conducted regular training sessions on new products and trends for the stylist team.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Contributed to overall salon success by actively participating in promotional events, social media campaigns, and community outreach efforts.
Education
Cosmetology License - Cosmetology
Academy of Cosmetology Arts
Denver, COSkills
- Planning and execution
- Employee training
- Staff management
- Strategic planning
- Business growth and retention
- Staffing
- Social media promotion
Timeline
Multi-Salon Owner
Tonic Salon
11.2019 - Current
Master Stylist/ Director of Education
Isle of You Hair Studio
04.2016 - 11.2019
Master Stylist
Serene Hair Studio & Spa
01.2011 - 04.2016
Cosmetology License - Cosmetology
Academy of Cosmetology Arts