Marcus Ingram
Philadelphia,Pa
Summary
Dynamic and dependable professional with a proven track record at Modivcare, enhancing patient comfort and quality of life through compassionate care and efficient time management. Skilled in workflow optimization and housekeeping, with a commitment to safety awareness and team collaboration. Demonstrates a strong ability to learn and adapt, ensuring high standards of patient care and operational efficiency.
Overview
11
11
years of professional experience
Work History
Caregiver
Modivcare
01.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Packer
Pci Pharma Services
10.2023 - 04.2024
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Ensured timely completion of orders through effective time management and multitasking skills.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Improved team collaboration through effective communication and coordination with coworkers.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Laborer
Amazon
11.2021 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Loaded and unloaded materials onto trucks and trailers.
Warehouse Order Selector
Bunzl Distribution
08.2020 - 06.2021
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Participated in ongoing training sessions and workshops, staying up-to-date with industry trends and advancements for continued growth in the role.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
Shipping and Receiving
Dreamline Showers and Doors
01.2019 - 03.2020
- Ensured timely order fulfillment with efficient shipping and receiving processes.
- Streamlined shipping and receiving processes by implementing efficient inventory management systems.
- Performed shipping and receiving functions to properly load products onto correct material movement device.
- Coordinated logistical aspects such as shipping and receiving processes thus guaranteeing accurate inventory control.
- Ensured accurate shipping and receiving processes for timely delivery of products to customers.
- Verified shipping and receiving counts matched picking and purchase order documents.
Housekeeping
Hyatt
06.2017 - 10.2018
- Improved room turnover efficiency by coordinating housekeeping staff and delegating tasks appropriately.
- Maintained pristine facilities through diligent housekeeping and regular maintenance tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Utilized strong organizational skills to manage daily housekeeping tasks while meeting strict deadlines.
- Maintained a clean, organized, and well-stocked living space through meticulous housekeeping practices.
- Worked with housekeeping team to resolve issues or questions.
- Resolved complaints regarding housekeeping and room service.
Pharmacy Technician
Glendale Prescription Center
12.2013 - 04.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Education
High School Diploma -
Samuel Fels
Philadelphia, PA06-2011
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
- Patient care
- Willingness to learn
- Attention to detail
- Safety awareness
- Team collaboration
- Workflow optimization
- Medication dispensing
- Supply restocking
- Pharmacy ethics
- Labeling accuracy
- Pharmaceutical calculations
Timeline
Packer
Pci Pharma Services
10.2023 - 04.2024
Caregiver
Modivcare
01.2023 - Current
Laborer
Amazon
11.2021 - 12.2022
Warehouse Order Selector
Bunzl Distribution
08.2020 - 06.2021
Shipping and Receiving
Dreamline Showers and Doors
01.2019 - 03.2020
Housekeeping
Hyatt
06.2017 - 10.2018
Pharmacy Technician
Glendale Prescription Center
12.2013 - 04.2017
High School Diploma -
Samuel Fels
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