Summary
Overview
Work History
Education
Skills
Timeline
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Marcus Wongus

Philadelphia

Summary

Dynamic professional with extensive experience in merchandise handling and stock replenishment at Walmart. Proven ability to enhance store efficiency and maintain high standards of cleanliness. Skilled in equipment maintenance and adept at fostering a collaborative team environment, ensuring timely task completion and exceptional customer service.

Overview

17
17
years of professional experience

Work History

Overnight Stocker and Receiver

Walmart
08.2023 - Current
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.

Tumble Room Technician

Viant Medical
06.2021 - 03.2023
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Overnight Maintenance Associate

McDonald's
07.2008 - 11.2011
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.

Pro Loader

Lowes Home Improvement Warehouse
08.2019 - 04.2021
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.

Wheelchair Agent

Airport Terminal Services Inc
09.2018 - 03.2019
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
  • Assisted in training new wheelchair agents, sharing expertise on best practices for handling equipment safely and providing exemplary customer service.

Overnight Maintenance Associate

Kimpton Hotels
10.2012 - 11.2015
  • Reduced downtime by quickly identifying and repairing minor issues with equipment and fixtures.
  • Improved store cleanliness by performing thorough overnight maintenance tasks.
  • Demonstrated adaptability by swiftly adjusting to changing priorities or unexpected situations that arose during overnight shifts.
  • Maintained high standards of cleanliness throughout the store, adhering to company guidelines for sanitation practices.

Education

South Philadelphia High School
Philadelphia, PA
06.2009

Skills

  • Merchandise handling
  • Stock replenishment
  • Order picking
  • Shipping and receiving
  • Pallet jack operation
  • Warehouse safety
  • Loading and unloading
  • Heavy lifting
  • Labeling products
  • Material handling equipment
  • Forklift operation
  • Hazardous materials handling
  • Packing equipment operation
  • Equipment maintenance
  • Workplace cleanliness

Timeline

Overnight Stocker and Receiver

Walmart
08.2023 - Current

Tumble Room Technician

Viant Medical
06.2021 - 03.2023

Pro Loader

Lowes Home Improvement Warehouse
08.2019 - 04.2021

Wheelchair Agent

Airport Terminal Services Inc
09.2018 - 03.2019

Overnight Maintenance Associate

Kimpton Hotels
10.2012 - 11.2015

Overnight Maintenance Associate

McDonald's
07.2008 - 11.2011

South Philadelphia High School

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Marcus Wongus