Summary
Overview
Work History
Education
Skills
Timeline
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Margaret Amalfitano

RIDLEY PARK

Summary

Dynamic Territory Manager with a proven track record at Premier Retail Services Inc, excelling in market research and sales forecasting. Adept at team building and employee training, I drive productivity and enhance customer relationships, consistently surpassing business targets while implementing effective project management strategies.

Overview

33
33
years of professional experience

Work History

Territory Manager

Premier Retail Services Inc
Kinnelon
01.2006 - Current
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Conducted market research and reported on competitors.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Identified areas of improvement for increasing efficiency of operations within the region.
  • Planned travel schedule for visiting stores within assigned territory on a regular basis.
  • Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
  • Provided feedback on product performance from customers in order to inform product development decisions.
  • Negotiated contracts with new clients while maintaining existing business relationships.

Reset Merchandiser

Shelftech Inc
Little Falls
03.2000 - 01.2006
  • Completed daily reports detailing work performed in each account visited.
  • Organized merchandise by following company guidelines for placement and execution.
  • Inspected stores for any safety hazards related to reset activities and reported them accordingly.
  • Maintained accurate records of all work performed including time sheets, invoices, customer feedback forms.
  • Stocked shelves with new or relocated items according to planogram specifications.
  • Assisted in the development of creative displays to promote products.
  • Ensured that all products were properly priced and labeled correctly in accordance with company standards.
  • Communicated effectively with team members regarding project updates or changes.

Banking Customer Service Representative

Fidelity
Philadelphia
04.1992 - 03.2000
  • Conducted research into customer questions or problems using available resources.
  • Performed general clerical duties such as filing documents related to customer accounts.
  • Prepared daily activity reports for management review.
  • Verified customer signatures against signature cards on file at the branch.
  • Adhered to all applicable laws, regulations, policies, and procedures relating to financial services.

Education

Bachelor of Arts - Business Administration and Management

Delaware County Community College
Media, PA

Skills

  • Market research
  • Sales forecasting
  • Customer relationship management
  • Team building
  • Employee training
  • Project management
  • Effective communication
  • Brand promotion
  • Multitasking and organization
  • Staff development
  • Inventory control
  • Systems and software expertise
  • Time management
  • Verbal and written communication

Timeline

Territory Manager

Premier Retail Services Inc
01.2006 - Current

Reset Merchandiser

Shelftech Inc
03.2000 - 01.2006

Banking Customer Service Representative

Fidelity
04.1992 - 03.2000

Bachelor of Arts - Business Administration and Management

Delaware County Community College

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Margaret Amalfitano