Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret Dellana

Seven Fields

Summary

An expert in Sales, Marketing, and Management with 27 years of related experience and advanced customer service skills. Always looking for ways to improve productivity, sales growth, and customer satisfaction with exceptional service. Motivated to continue to learn and grow as a business minded professional.

Overview

124
124
years of professional experience

Work History

MHA - United States Postal Services

01.2023 - Current

Performs physical labor to sort and move mail by hand and with machinery.

Operates forklifts and other mail-processing machinery

Realtor - Berkshire Hathaway HomeServices

02.2021 - Current
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
  • Ensured compliance with federal/state laws regulating real estate transactions.
  • Advised and informed prospective clients on current market activities and conditions.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Compared recently sold area properties to determine competitive market prices.
  • Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Increased property sales by effectively marketing listings and utilizing strong negotiation skills.

Senior Mentor

Damsel in Defense
10.2019 - Current
  • Equip, Empower, and Educate women to protect themselves and their families by offering unique and exclusive products, training, and safety tips.

Senior Leader

Ruby Ribbon Inc
10.2017 - Current
  • Empower women by delivering class products to foster self confidence through our social commerce platform.

Manager

Chico's
12.2015 - 01.2019
  • Managed business operations, working closely with senior management to develop KPIs, retailer sales goals, and monitor performance.

Direct Care Worker

PCG Public Partnerships, LLC
05.2012 - 05.2015
  • Provided hands-on care, services, and support to an elderly individual with life altering health issues.

District Lottery Supervisor

Pittsburgh PA lottery office
04.2005 - 04.2011
  • Monitors daily activities and performance in sales
  • Supervised and evaluated work of sales team
  • Building of Retail locations through recruitment
  • Supported and fostered a positive work environment.

District Lottery Representative

Pittsburgh PA lottery office
04.2005 - 04.2011
  • Conduct Lottery sales/promotional activities within the Area 5 Region by providing guidance, direction, and training to Lottery retailers
  • Gather information from Lottery retailers to determine the effectiveness of marketing techniques
  • Motivating retailers to increase sales through promotional activities
  • Responsible for initial set-up of new retail orientation and follow-up training and marketing material.

Director of Operations

Fine Host Corporation
01.1900 - 04.2000
  • Organized large volume catering and concession events including Superbowl XXIV and XXX
  • Trained employees in the areas of concessions, catering, and customer service
  • Responsible for controlling cost of sales, cost of labor, operating expenses, and bottom line profit through purchasing and inventory
  • Was selected for a trainer in Bali, Indonesia in the area of food service and sanitation
  • Trained Managers at Bali Theme Park on Westernized service.

General Manager

Pizza Hut
07.1985 - 01.1900
  • Managed a multi-unit environment which included two inner city stores
  • Accountable for payroll processing, controlling costs, public relations and marketing, and sales goals
  • Trained the management team through goal setting and action plans.

Education

Associate of Science - Business

Robert Morris University
Moon, PA
05.1986

Skills

  • Persistence & self-motivation
  • Ability to take initiative
  • Time Management
  • Team building & Financial leadership

Timeline

MHA - United States Postal Services

01.2023 - Current

Realtor - Berkshire Hathaway HomeServices

02.2021 - Current

Senior Mentor

Damsel in Defense
10.2019 - Current

Senior Leader

Ruby Ribbon Inc
10.2017 - Current

Manager

Chico's
12.2015 - 01.2019

Direct Care Worker

PCG Public Partnerships, LLC
05.2012 - 05.2015

District Lottery Supervisor

Pittsburgh PA lottery office
04.2005 - 04.2011

District Lottery Representative

Pittsburgh PA lottery office
04.2005 - 04.2011

General Manager

Pizza Hut
07.1985 - 01.1900

Associate of Science - Business

Robert Morris University

Director of Operations

Fine Host Corporation
01.1900 - 04.2000
Margaret Dellana