Margaret Frey
Pittsburgh
Summary
Detail-oriented professional driven to resolve claims fairly while representing interests of employer. Conducts thorough and informed investigations, precisely evaluates losses and negotiates settlements that satisfy diverse parties. Builds and maintains professional and productive relationships and works to understand potentially conflicting points of view.
Overview
19
19
years of professional experience
Work History
Inside catastrophe claims specialist, personal lines
Liberty Mutual
Pittsburgh
09.2022 - Current
- Handle claims up to $150,000, including structure estimating, contents, ALE, and vendor management.
Coordinator- Written Complaints/Security Associate
CardWorks
Pittsburgh
04.2021 - 09.2022
- Research, investigate and respond to Executive and Customer complaints, including attorney and Better Business Bureau.
- Front end security review of accounts and fraud prevention.
- Assess activity for potential fraud and determine if investigation is needed.
- Assist clients whose accounts have been compromised.
Field Adjuster- Property and HOPD
Penn National Insurance
Pittsburgh
12.2017 - 03.2021
- Assessed personal and commercial lines property losses up to approximately $100,000, including both structure and contents, coverage valuation, investigation, loss inspection and estimation, and settlement of claims.
- Investigated and settled Commercial General Liability claims up to approximately $100,000.
Property Field Adjuster
Allstate Insurance
Pittsburgh
10.2014 - 12.2017
- Assessed personal lines property losses up to approximately $25,000-$35,000, including both structure and contents, coverage valuation, investigation, loss inspection and estimation, and settlement of claims.
Senior Claims Representative
Grange Insurance
Pittsburgh
08.2006 - 10.2014
- Assessed personal lines and commercial property losses up to $100,000, including both structure and contents, coverage valuation, investigation, loss inspection and estimation, and settlement of claims.
- Investigated automobile and property liability claims.
- Adjusted non-litigation bodily injury claims of all severity levels.
Education
High School -
Kiski Area High School
Penn State University
Skills
- Claims management
- Vendor negotiation
- Fraud investigation
- Coverage analysis
- Loss estimation
- Customer service
- Attention to detail
- Effective communication
- Time management
- Problem solving
- First party and liability denials
- Settlement management
- Microsoft office
- Regulatory compliance adherence
- Organizing and prioritizing work
- Negotiation and conflict resolution
Timeline
Inside catastrophe claims specialist, personal lines
Liberty Mutual
09.2022 - Current
Coordinator- Written Complaints/Security Associate
CardWorks
04.2021 - 09.2022
Field Adjuster- Property and HOPD
Penn National Insurance
12.2017 - 03.2021
Property Field Adjuster
Allstate Insurance
10.2014 - 12.2017
Senior Claims Representative
Grange Insurance
08.2006 - 10.2014
High School -
Kiski Area High School
Penn State University
Similar Profiles
Jacob StiffJacob Stiff
Property Claims Resolution Specialist III at Liberty MutualProperty Claims Resolution Specialist III at Liberty Mutual
LaDonna EllisLaDonna Ellis
Claims Customer Care Rep./Property Spec. Team at Liberty MutualClaims Customer Care Rep./Property Spec. Team at Liberty Mutual
Jessica DunbarJessica Dunbar
Claims Adjuster at Liberty MutualClaims Adjuster at Liberty Mutual
Sarah GierczakSarah Gierczak
Sr. Technical Claims Adjuster II at Liberty MutualSr. Technical Claims Adjuster II at Liberty Mutual
Cale SchwartzmillerCale Schwartzmiller
Dining Room Manager at Mission BBQDining Room Manager at Mission BBQ