Margaret Iredale
Hershey
Summary
Dynamic professional with a proven track record at The Hotel Hershey, excelling in high-pressure environments. Recognized for strong multitasking abilities and exceptional customer service, consistently enhancing guest experiences. Adept in responsible alcohol service and maintaining cleanliness, contributing to a welcoming atmosphere and loyal clientele.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
The Hotel Hershey, Harvest, Trevi 5
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Actuarial Associate
Commonwealth of PA, BWC
01.2022 - Current
- Maintained regulatory compliance by preparing accurate actuarial analysis documents in a timely manner.
- Contributed to the development of enterprise risk management frameworks by collaborating closely with risk managers across the organization.
- Identified opportunities for process improvements within the actuarial function, leading initiatives to enhance efficiency and reduce operational costs.
- Supported new product development initiatives by conducting feasibility studies that assessed potential market demand and profitability.
Server
The Hershey Pantry
05.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Planner
Bellegrove Stables and Family Farm
08.2015 - 01.2022
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
Bartender
Troegs
01.2012 - 08.2015
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Arts - Mathematics
University of Colorado At Boulder
Boulder, CO06-2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Cleanliness and hygiene
- Engaging personality
- Customer service expertise
- Responsible alcohol service
Certification
RAMP May 4, 2024
Timeline
Bartender
The Hotel Hershey, Harvest, Trevi 5
03.2022 - Current
Actuarial Associate
Commonwealth of PA, BWC
01.2022 - Current
Server
The Hershey Pantry
05.2020 - 04.2022
Event Planner
Bellegrove Stables and Family Farm
08.2015 - 01.2022
Bartender
Troegs
01.2012 - 08.2015
Bachelor of Arts - Mathematics
University of Colorado At Boulder
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