Margaret Lynch
Hawley
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
26
26
years of professional experience
Work History
Legal Assistant
Michael F. Troiano, Esq.
08.1999 - Current
- Scheduled appointments, court appearances and depositions for busy law firm.
- Facilitated clear communication between clients and attorneys by acting as a liaison to ensure all parties were informed of updates or changes.
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Streamlined legal processes by drafting and proofreading documents, ensuring accuracy and timely completion.
- Reduced attorney workload through proficient document management, handling correspondence, and performing clerical tasks.
- Scheduled and coordinated meetings between legal teams and clients.
- Helped with intake of new clients and materials by setting up files and documenting important information.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Assisted in trial preparation, compiling critical documents and evidence for successful legal proceedings.
- Provided exceptional customer service when interacting with clients fostering strong relationships and positive outcomes.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Increased productivity by anticipating attorney needs and providing proactive support in various administrative tasks.
- Maintained organized client databases for streamlined communication efforts between attorneys'' offices and clients.
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
- Enhanced client satisfaction with efficient scheduling and coordination of appointments, meetings, and conferences.
- Collaborated on complex legal matters, conducting research to support attorneys in preparing cases for litigation or settlement negotiations.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Planned and organized internal and external events, meetings and conferences.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Home Health Caregiver
Personal Touch Home Health Care
07.2024 - 03.2025
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Provided physical assistance for mobility, promoting independence and safety in the home environment.
- Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Enhanced patient comfort by providing compassionate and attentive care.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
- Conducted regular assessments of patients'' conditions, updating care plans as necessary.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Scheduled and coordinated medical appointments.
- Administered medications in accordance with doctor's instructions.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
Home Health Aide
Freedom Care
01.2021 - 02.2024
- Assisted client with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patient.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Transported patient to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Para Professional
NYC Department Of Education
01.2022 - 06.2022
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Reported on student progress, behavior and social skills to parents.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
Education
Associate of Science - Business
Kings Borough Community College
Brooklyn, NY06.2018
High School Diploma - undefined
James Madison High School
Brooklyn, NY06.1998
Skills
- Organization and Prioritization
- Verbal and Written Communication
- Information collection and management
- Task prioritization
- Exceptional telephone etiquette
- Scheduling/Planning
- Client relations
- Attention to detail
- Fast learner
- Organizational efficiency
- Microsoft office
Clearance
Background clearance issued by Pennsylvania Department of Human Services as of 7/18/24
Timeline
Home Health Caregiver
Personal Touch Home Health Care
07.2024 - 03.2025
Para Professional
NYC Department Of Education
01.2022 - 06.2022
Home Health Aide
Freedom Care
01.2021 - 02.2024
Legal Assistant
Michael F. Troiano, Esq.
08.1999 - Current
High School Diploma - undefined
James Madison High School
Associate of Science - Business
Kings Borough Community College
Similar Profiles
Sophia CanaleSophia Canale
Home Caretaker at Dr. Michael Horgan & Jaclyn Brilling, ESQHome Caretaker at Dr. Michael Horgan & Jaclyn Brilling, ESQ
Michael GrassoMichael Grasso
Document Filer at Michael Grasso Esq. Law OfficesDocument Filer at Michael Grasso Esq. Law Offices
Kimberly GiraltKimberly Giralt
Legal Assistant at Michael I. Libman, Esq.Legal Assistant at Michael I. Libman, Esq.