Margeaux Richardson
Ottsville
Summary
Results-driven HR professional equipped for managing leave of absence programs. Proven ability to navigate complex leave regulations and facilitate smooth processes for employees. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving optimal outcomes.
Overview
7
7
years of professional experience
Work History
HR Leave Specialist
Asplundh Tree Expert, LLC
Willow Grove, PA
01.2023 - Current
- Work with third party administrator for FMLA claims, ADA, short and long term disability from opening claims to return to work
- Administer state disability and paid family leave programs for multiple states
- Coordinate required mailings to employees regarding FMLA, disability, leave of absence, ADA.
- Managed inquiries from employees and external agencies through phone and email communication.
- Maintain accurate and complete records of employee FMLA, ADA, disability, leave of absence, and life insurance claims
- Check and maintain ADA, FMLA and personal email inboxes
- Record keeping includes utilizing scanning software, tracking logs, and the HRIS platform
- Executed ad hoc reporting to provide timely insights for decision-making.
- Attending and contributing to weekly and monthly meetings
- Facilitated employment verification processes for state-paid leave and long-term disability claims.
- Managed and safeguarded confidential information to ensure data integrity.
- Developed and implemented standard operating procedures (SOPs) to enhance operational efficiency.
- Facilitated timely employee separation processes to ensure compliance with organizational policies.
Administrative Assistant
Philmont Guidance Center
Richboro, PA
01.2021 - 01.2023
- Addressed inquiries through phone, email, and in-person communication.
- Rescheduled and reorganized appointments to optimize calendar efficiency.
- Managed and updated electronic medical records (EMR) to ensure accuracy and compliance.
- Facilitated collection of copayments to ensure timely patient billing.
- Organized and dispatched medical records to ensure timely access for healthcare providers.
Pharmacy Technician
CVS Health
Lansdale, PA
07.2020 - 01.2021
- Administered COVID-19 testing procedures to ensure public health safety.
- Administered prescription medications to patients with precision and care.
- Oversaw maintenance and organization of pharmacy area to ensure compliance with health regulations.
- Facilitated product selection process to ensure alignment with customer needs.
- Managed inquiries through phone and in-person interactions to ensure effective communication.
- Managed basic insurance inquiries, including copays and rebills.
Teaching Assistant
Abacus Montessori
Chalfont, PA
10.2019 - 06.2020
- Implemented teacher lesson plans and maintained daily classroom schedules.
- Facilitated social, emotional, and intellectual growth for each child.
- Implemented diverse instructional and assessment strategies to enhance individual student learning experiences.
- Facilitated ongoing communication to keep parents, staff, and faculty informed about student progress.
Skills
- Absence management
- Employee relations
- ADA knowledge
- HRIS proficiency
- FMLA expertise
- Microsoft office
- ADA compliance
Timeline
HR Leave Specialist
Asplundh Tree Expert, LLC
01.2023 - Current
Administrative Assistant
Philmont Guidance Center
01.2021 - 01.2023
Pharmacy Technician
CVS Health
07.2020 - 01.2021
Teaching Assistant
Abacus Montessori
10.2019 - 06.2020