Maria DeLisa
Johnstown
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
9
9
years of professional experience
Work History
Paralegal/ Billing Specialist
Darbouze Law Group
06.2023 - Current
- Communicate pertinent information to clients via phone, email, and mail regarding their case and bill.
- Enter time sheets for all staff and invoice clients on a monthly basis.
- Write letters and distribute to clients and other attorneys.
- Liaise with other paralegals and legal staff to complete common tasks on schedule.
Ticketing and Donor Services Specialist
Johnstown Symphony Orchestra
01.2023 - 04.2023
- Manage donor relations and gift processing
- Coordinate all ticketing, sales, and part-time ticketing staff
- Oversee office management including office volunteers
Consumer Assistance Supervisor
Factual Data
12.2019 - 11.2022
- Oversee employee performance and provide support as needed
- Conduct monthly team meetings to ensure policies and procedures are followed
- Handle escalated calls and situations
Consumer Assistance Team Lead
Factual Data
07.2021 - 01.2022
- Coach employees and help them perform to best of their abilities
- Conduct call reviews with employees
- Help ensure all events are completed within required policy and legal timeframes
Consumer Assistance Agent
Factual Data
12.2019 - 07.2021
- Inform consumers on who pulled their credit and explain the Fair Credit Reporting Act
- File disputes with Equifax, TransUnion, and Experian on behalf of consumers
Caseworker, Truancy Specialist
Somerset County Children & Youth Services
07.2018 - 11.2019
- Assess home and family conditions in new and ongoing cases
- Prepare court work for magistrate and county-level court hearings
- Maintain records regarding school truancy policies and update them as needed
Data Entry Clerk
Indiana University of Pennsylvania Admissions
06.2016 - 05.2018
- Upload and file potential students’ contact information
- Perform as student ambassador to potential students during tours
College Intern
Cambria County Adult Probation
05.2017 - 08.2017
- Conduct drug tests on defendants
- Educate defendants on probation rules and record their demographic information
- Perform field work with probation officers and complete pre-sentencing investigations
- Record probation-related sentencing information in court during sentencing
- Transfer cases for Cambria County defendants sentenced in other counties
Education
Associate in Science - Paralegal Studies
Community College of Allegheny County
Pittsburgh, PA12.2022
Bachelor of Arts - Major: Criminology, Minor: LGBTQ Studies
Indiana University of Pennsylvania
Indiana, PA05.2018
Skills
- Resourceful, organized, and detail-oriented
- Successful at multi-tasking and meeting deadlines
- Excellent writing and editing skills
- Strong team player
- Comfortable working with all organizational levels
- Proficient in Word, Excel, PowerPoint, and Outlook
- Schedule management
Timeline
Paralegal/ Billing Specialist
Darbouze Law Group
06.2023 - Current
Ticketing and Donor Services Specialist
Johnstown Symphony Orchestra
01.2023 - 04.2023
Consumer Assistance Team Lead
Factual Data
07.2021 - 01.2022
Consumer Assistance Agent
Factual Data
12.2019 - 07.2021
Consumer Assistance Supervisor
Factual Data
12.2019 - 11.2022
Caseworker, Truancy Specialist
Somerset County Children & Youth Services
07.2018 - 11.2019
College Intern
Cambria County Adult Probation
05.2017 - 08.2017
Data Entry Clerk
Indiana University of Pennsylvania Admissions
06.2016 - 05.2018
Bachelor of Arts - Major: Criminology, Minor: LGBTQ Studies
Indiana University of Pennsylvania
Associate in Science - Paralegal Studies
Community College of Allegheny County
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