Maria Monroe
Olyphant
Summary
Dynamic healthcare professional with extensive experience at DaVita, excelling in facility management and team development. Proven track record in enhancing patient care through effective problem-solving and relationship building, resulting in improved clinical outcomes. Skilled in training and mentoring, fostering a culture of collaboration and continuous improvement.
Overview
12
12
years of professional experience
Work History
Group Facility Administrator
DaVita
Scranton, PA
03.2014 - Current
- Collaborated with clinical team to address facility-related concerns, enhancing overall patient care environment and satisfaction levels resulting in lower missed treatments, lowered hospitalization and readmission rates, and improved prescription compliance.
- Managed vendor relationships to negotiate contracts and ensure quality services aligned with organizational goals and budgetary constraints and negotiated contracts with vendor to secure flooring maintenance while maintaining quality standards.
- Managed multiple facilities for optimal performance, while fostering a culture of continuous improvement within the organization by encouraging team mates to share ideas, collaborate on solutions, and embrace innovation in their daily workflows.
- Responded on 24-hour, 7-day basis to significant unusual occurrences.
- Coaching team through individual and group conferences in analyzing problems, improving skillsets, and pursuing their own personal goals to lead to their success.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all teammates, providing direct supervision, ongoing staff development and continuing education to teammates.
- Provided great emphasis on leadership development, coaching and team management model, resulting in promotion of 3 teammates into increased levels of responsibility.
- Precepted 3 Facility administrators with strong emphasis on team development resulting in new FAs having success in retention and clinical outcomes which greatly improves overall patient care.
Facility Administrator
DaVita Commonwealth
Scranton, PA
01.2019 - 03.2025
Clinical Coordinator RN
DaVita Old Forge
Old Forge, PA
03.2014 - 01.2019
Education
Bachelor of Science - Nursing
Marywood University
Scranton, PA06-1999
Skills
- Teamwork and collaboration
- Problem-solving
- Critical thinking
- Relationship building
- Training and mentoring
- Self motivation
- Public speaking
- Schedule management
- Medical clinical procedures
- Performance monitoring
- Facility management
Timeline
Facility Administrator
DaVita Commonwealth
01.2019 - 03.2025
Group Facility Administrator
DaVita
03.2014 - Current
Clinical Coordinator RN
DaVita Old Forge
03.2014 - 01.2019
Bachelor of Science - Nursing
Marywood University