Maria Ramirez
York
Summary
Adaptable laboratory assistant proficient in laboratory techniques and research assistance. Known for strong attention to detail and effective communication skills, contributing to successful project outcomes and enhanced customer satisfaction. Aiming to support innovative research initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Laboratory Assistant
Pennsylvania State University York
York, PA
01.2026 - Current
- Conducted chemical experiments to support ongoing research projects.
- Assisted in maintaining laboratory equipment and ensuring proper functioning.
- Prepared and organized samples for testing, adhering to safety protocols.
- Documented experimental results accurately for analysis and reporting purposes.
Patient Access Representative
Wellspan Health- York Hospital
York, PA
10.2025 - Current
- Facilitated patient registration process to ensure accurate and timely data entry.
- Assisted patients with insurance verification and benefits explanation.
- Coordinated appointment scheduling to optimize provider availability and reduce wait times.
- Managed front desk operations, providing exceptional customer service to patients and visitors.
Customer Order Specialist
Loreal Cosmetics
Manchester, PA
07.2024 - 10.2025
- Processed customer orders accurately and efficiently using order management systems.
- Collaborated with cross-functional teams to resolve order discrepancies and enhance customer satisfaction.
- Monitored inventory levels to ensure timely fulfillment of customer requests and minimize stockouts.
- Assisted in training new team members on order processing procedures and software tools.
Customer Service Representative
Target
York, PA
07.2022 - 07.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Utilized point-of-sale systems to process transactions accurately and swiftly.
- Assisted in training new staff on customer engagement techniques and store policies.
Education
Bachelor of Science - Integrative Science
Pennsylvania State University- York
York, PA12-2026
High School Diploma -
Dallastown Area High School
Dallastown, PA06-2022
Skills
- Lab safety protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Pipetting techniques
- Sample preparation
- Scientific writing
- PCR techniques
- Research assistance
Certification
Spanish- Medical Interpreter
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Laboratory Assistant
Pennsylvania State University York
01.2026 - Current
Patient Access Representative
Wellspan Health- York Hospital
10.2025 - Current
Customer Order Specialist
Loreal Cosmetics
07.2024 - 10.2025
Customer Service Representative
Target
07.2022 - 07.2024
Bachelor of Science - Integrative Science
Pennsylvania State University- York
High School Diploma -
Dallastown Area High School