Maria Sanchez Garcia Muniz
Hamburg
Summary
Results-driven Sales and Business Development professional with a Bachelor of Science in Marketing. Expertise in consultative sales, customer relationship management, and business development. Skilled in building client relationships, identifying needs, and delivering tailored solutions that drive revenue growth. Bilingual in English and Spanish, with a strong commitment to enhancing business success through strategic problem-solving and exceptional service.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Assistant Manager
Domino's Pizza
Kutztown
02.2025 - 02.2026
- Managed daily operations of high-volume retail location, ensuring exceptional customer satisfaction and streamlined operational efficiency.
- Supervised, coached, and trained team members, enhancing service quality and boosting team productivity.
- Increased sales through consultative upselling, cross-selling, and personalized customer recommendations.
- Built strong customer relationships by identifying needs and recommending products and solutions that elevated overall customer experience.
- Managed cash handling, financial reporting, inventory, and daily business operations with accuracy and integrity.
- Worked effectively in a fast-paced, high-pressure environment while balancing multiple priorities.
- Collaborated with leadership to improve operational performance and achieve business objectives.
Facility Monitor & Supervisor
Kutztown University Recreational Center
Kutztown
05.2023 - 08.2023
- Supervised and trained student employees in operational procedures and customer service standards, enhancing team effectiveness.
- Managed daily operations at the university to ensure smooth functioning. while ensuring compliance with university policies and safety procedures.
- Provided exceptional customer service, contributing to a safe and welcoming environment.
- Addressed customer concerns professionally, fostering positive relationships and enhancing overall satisfaction.
Founder & Owner
OWO Joyas
Seville
04.2019 - 08.2021
- Founded and operated e-commerce jewelry business, overseeing all aspects from concept to daily operations to ensure smooth functionality.
- Increased sales by 25% through strategic digital marketing, customer engagement, and targeted promotional campaigns.
- Cultivated long-term client relationships through personalized service and tailored product recommendations, enhancing customer loyalty.
- Oversaw business development, purchasing, supplier relationships, inventory management, budgeting, and overall operations to drive organizational efficiency.
- Developed long-term client relationships by delivering personalized service and consultative product recommendations.
- Analyzed customer feedback and purchasing trends to improve product offerings and increase repeat business.
Education
Bachelor of Science - Business Administration – Marketing
Kutztown University of Pennsylvania
Kutztown, PA 08.2021 - 12.2024
International Baccalaureate (IB) - Business + Spanish Baccalaureate Diploma
Yago School
Sevilla, SpainAcademic Exchange Student -
Confucius International School
ChinaSkills
- Business Development
- Sales and Business Development
- Account Management
- CRM management
- Client Needs Analysis
- Presentation and Communication Skills
- Team Leadership
- Leadership & Operations
- Employee development
- Business Operations
- Budget Management
- Expense Management
- Time Management
- Organizational Skills
- Problem Solving
- Conflict Resolution
- Technical Skills
- Google Workspace
- Microsoft Office Suite
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Teams
- Zoom
- Google Analytics
- Website Maintenance
- Stock Control
- Payment Processing
- Team supervision
- Communication effectiveness
- Relationship Building
- Expense Management
LANGUAGES
- Spanish (Native)
- English (Fluent)
- Mandarin Chinese (Basic)
Timeline
Assistant Manager
Domino's Pizza
02.2025 - 02.2026
Facility Monitor & Supervisor
Kutztown University Recreational Center
05.2023 - 08.2023
Bachelor of Science - Business Administration – Marketing
Kutztown University of Pennsylvania
08.2021 - 12.2024
Founder & Owner
OWO Joyas
04.2019 - 08.2021
International Baccalaureate (IB) - Business + Spanish Baccalaureate Diploma
Yago School
Academic Exchange Student -
Confucius International School