Mariah Jones
Tobyhanna
Summary
Dynamic and dependable Sales Associate with a strong work ethic, honed at Adidas. Proven ability to enhance customer satisfaction through personalized service and effective problem-solving. Skilled in inventory management and suggestive selling, driving sales while fostering lasting customer relationships. Committed to teamwork and delivering exceptional service in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Sales Associate
Adidas
Tannersville
12.2024 - Current
- Greet customers promptly as they enter the store.
- Provide knowledgeable and personalized product recommendations based on customer needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Maintain a customer first mindset, ensuring high levels of customer satisfaction.
- Handle customer complaints or issues professionally and refer to management when needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Arcade Attendant
Kalahari Resort
03.2022 - Current
- Collect money from customers and hands out tokens
- Provide quality customer service to give guests an exemplary family experience
- Understands the machines and games to sort out minor problems
- Explains operation of game machines to patrons and exchanges coins for paper currency
- Observes conduct of patrons in facility to ensure orderliness
Sales Associate
GUESS Factory
10.2023 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service Rep
Pocono Country Place Welcome Center
07.2020 - 03.2022
- Greet customers as they come into building and send them to the appropriate window
- Hand out gate passes to guests and homeowners as well as open the gate for them
- Take payments for the customer’s monthly dues
- Answer phones in a professional manner
Summer Counselor
Northampton Community College
07.2019 - 08.2019
- Assisted teacher in the classroom with the children
- Watched the kids in the absence of the teacher
- Walked them to their classes and assisted in the bathroom breaks
Project Success
Monroe County CareerLink
06.2016 - 08.2016
- Attended professional development workshops and seminars in leadership, teambuilding
- Visited the Capitol with Senator Mario Scavello
- Sat in on a real live court case at the Monroe County Courthouse
Education
Associate of Arts - General Studies
Northampton Community College
Tannersville, PA05-2025
High School Diploma -
Pocono Mountain West High School
06.2021
Skills
- Team Player
- Dependable
- Communication Skills
- Strong Work Ethic
- Customer Service
- Organizational Skills
Timeline
Sales Associate
Adidas
12.2024 - Current
Sales Associate
GUESS Factory
10.2023 - 12.2024
Arcade Attendant
Kalahari Resort
03.2022 - Current
Customer Service Rep
Pocono Country Place Welcome Center
07.2020 - 03.2022
Summer Counselor
Northampton Community College
07.2019 - 08.2019
Project Success
Monroe County CareerLink
06.2016 - 08.2016
Associate of Arts - General Studies
Northampton Community College
High School Diploma -
Pocono Mountain West High School