Mariah Shelly
Mohnton,PA
Summary
Motivated and adaptable professional with a background spanning administrative support, payroll and account management, customer service, and hands-on roles such as house cleaning, delivery, and team leadership. Recently graduated from esthetician school, bringing strong people skills, attention to detail, and a commitment to high-quality service in every role. Quick to learn new systems and processes, with proven experience balancing multiple responsibilities, managing client relationships, and maintaining accuracy under pressure. Open to opportunities where I can contribute reliability, professionalism, and a strong work ethic while continuing to grow my skills.
Overview
11
11
years of professional experience
Work History
Accounts Payable and Payroll Manager
NurSelect
08.2020 - Current
- Maintained up-to-date knowledge of industry best practices in accounts payable and payroll management to drive continuous improvement within the organization.
- Supported month-end close processes through efficient preparation and submission of necessary financial reports.
- Safeguarded company assets by maintaining strict adherence to policies and procedures for accounts payable management.
- Collaborated with HR to ensure accurate employee data for payroll calculations, including deductions, benefits, and taxes.
- Strengthened internal controls by conducting regular audits and reconciliations on accounts payable and payroll transactions.
- Reached out to vendors and customers to verify information and follow up on client issues.
Signing Agent
Self-employeed
05.2018 - 08.2020
- Assisted clients in understanding complex mortgage documents, guiding them through the signing process stepbystep.
- Delivered exceptional customer service during high-pressure situations, remaining calm and composed under tight deadlines.
- Collaborated effectively with escrow officers to resolve issues related to closing documents swiftly and accurately.
- Achieved consistent success in managing multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies.
- Ensured compliance with state laws through ongoing education and training in notary procedures.
Title Specialist
B & E Notary
02.2018 - 08.2020
- Reduced title discrepancies by proactively researching and resolving any potential issues in advance.
- Enhanced document accuracy by meticulously reviewing and verifying titles for correctness.
- Ensured timely processing of title applications by efficiently managing a high volume of daily tasks.
- Maintained compliance with industry regulations by staying up-to-date on relevant laws and guidelines related to title management.
- Expedited title application approvals by accurately preparing all necessary documentation for submission to appropriate agencies.
Delivery Driver
Domino's Pizza
04.2017 - 02.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
House Cleaner
Weixler Dcs Cleaning Service
01.2017 - 01.2018
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
Team Leader
Prostat Supporting Healthcare
06.2014 - 01.2017
- Assisted in recruitment to build team of top performers.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Education
Diploma - Esthetics
American Barber And Beauty Academy
Reading, PA08-2025
High School Diploma -
Ephrata High School
Ephrata, PA06-2014
Skills
- Multitasking capacity
- Patience and empathy
- Reliability and punctuality
- Customer service
- Problem-solving
- Attention to detail
- Quality assurance
- Detail-oriented
- Willing to learn
- Critical thinking
Timeline
Accounts Payable and Payroll Manager
NurSelect
08.2020 - Current
Signing Agent
Self-employeed
05.2018 - 08.2020
Title Specialist
B & E Notary
02.2018 - 08.2020
Delivery Driver
Domino's Pizza
04.2017 - 02.2018
House Cleaner
Weixler Dcs Cleaning Service
01.2017 - 01.2018
Team Leader
Prostat Supporting Healthcare
06.2014 - 01.2017
Diploma - Esthetics
American Barber And Beauty Academy
High School Diploma -
Ephrata High School