Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mariah Wesley

McKeesport

Summary

Compassionate professional with expertise in conflict resolution and patient care. Proven ability to maintain safety and comfort in high-pressure environments while ensuring compliance with health protocols.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Advisor

Job Corps Trade School
Pittsburgh
02.2024 - Current
  • Supervised residential students in daily activities and maintained a safe environment.
  • Conducted regular safety inspections of residential facilities to ensure compliance with standards.
  • Facilitated conflict resolution among students to promote a positive living atmosphere.
  • Reported illnesses, emergencies, and crisis situations immediately to professionals for assistance.
  • Conducted weekly meetings with residents to discuss issues and plan events.

Dialysis Technician

DaVita
Pittsburgh
01.2023 - 12.2023
  • Operated dialysis machines to ensure patient safety and comfort.
  • Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Transported patients to and from rooms and prepared for treatments according to individual specifications.
  • Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.

Direct Support Professional

Milestone
Pittsburgh
07.2022 - 12.2023
  • Assisted individuals with daily living activities and personal care tasks.
  • Developed and implemented individualized support plans for clients.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Insurance Agent

Highmark Blue Cross Blue Shield
Pittsburgh
01.2020 - 02.2022
  • Conducted thorough assessments of client insurance requirements and preferences.
  • Developed customized insurance plans for clients based on individual needs.
  • Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
  • Responded to customer inquiries and problems to promote great service.
  • Developed relationships with new clients through cold calling and referrals from existing customers.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.

Insurance Verification Specialist

North Pittsburgh Oral Surgery
Pittsburgh
08.2020 - 06.2021
  • Verified patient insurance coverage for oral surgery procedures efficiently.
  • Reviewed and analyzed patient files to ensure accurate insurance information.
  • Communicated with insurance companies to resolve verification discrepancies promptly.
  • Collaborated with internal staff members such as Billing Specialists, Medical Coders to resolve any discrepancies in patients' insurance information.
  • Responded promptly to customer inquiries regarding their benefits and eligibility status.

Education

High School Diploma -

Ccac
Pittsburgh, PA
06-2014

Skills

  • Customer relationship management
  • Insurance verification
  • Health and safety protocols
  • Patient management
  • Conflict resolution
  • Support planning

Certification

  • pharmacy technician

Languages

English
Professional

Timeline

Residential Advisor

Job Corps Trade School
02.2024 - Current

Dialysis Technician

DaVita
01.2023 - 12.2023

Direct Support Professional

Milestone
07.2022 - 12.2023

Insurance Verification Specialist

North Pittsburgh Oral Surgery
08.2020 - 06.2021

Insurance Agent

Highmark Blue Cross Blue Shield
01.2020 - 02.2022

High School Diploma -

Ccac

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Mariah Wesley