Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria L Toro De La Cruz

Harrisburg

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

Foot Locker
Camp Hill
05.2025 - Current
  • Organized inventory for efficient storage and retrieval.
  • Prepared orders by packing and labeling products accurately.
  • Maintained cleanliness and safety standards throughout the facility.
  • Used pallet jacks to move items to and from warehouse locations.

Supervisor

Sheraton Hotel
Harrisburg
02.2019 - 03.2021
  • Supervised daily operations of hotel staff and ensured adherence to service standards.
  • Coordinated training programs for new employees to enhance service quality.
  • Managed guest inquiries and resolved issues to improve customer satisfaction.
  • Implemented efficient scheduling for staff to optimize workflow and coverage.
  • Led team meetings to discuss performance, updates, and best practices in hospitality service.

Production Line Leader

DHL Supply Chain
Mechanicsburg
03.2016 - 09.2017
  • Led daily production activities on the assembly line for efficiency.
  • Trained new team members on safety protocols and operational procedures.
  • Communicated with supervisors to resolve operational challenges effectively.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources, and maintaining schedules.
  • Provided feedback to supervisors about employee performance issues.

Education

High School Diploma -

Gabriela Mistral
Puerto Rico

Skills

  • Equipment operation
  • Team coordination
  • Customer service
  • Effective communication
  • Pallet jacks
  • Forklift operation
  • Verbal and written communication
  • Order picking
  • Google drive

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Warehouse Worker

Foot Locker
05.2025 - Current

Supervisor

Sheraton Hotel
02.2019 - 03.2021

Production Line Leader

DHL Supply Chain
03.2016 - 09.2017

High School Diploma -

Gabriela Mistral

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Maria L Toro De La Cruz