Mariam Suleyman
Pittsburgh
Summary
Dedicated and professional individual with a strong background in retail and ophthalmic clinical experience. Possessing a skill set that includes patient care, problem-solving, and effective team collaboration. Committed to continuous learning and evidence-based healthcare practices. Hands-on clinical experience in ophthalmology has honed attention to detail, while time in the retail industry has enhanced communication, organization, and team collaboration skills. Deep understanding of healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and provide exceptional support for patient care. Extensive knowledge of medical terminology and clinical protocols ensures smooth coordination and effective communication with patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ophthalmic Tech/Medical Assistant
Everett-Hurite
06.2024 - Current
- Managed inventory and ordering of ophthalmic supplies, ensuring the practice had the necessary materials to meet patient needs
- Helping with surgeries and minor procedures, and ensuring ocular medical equipment is functioning
- Sending out lab work
- Injecting Fluorescein to perform an angiography to find any leakage in the back of the eye
Medical Assistant/Opthalmic Tech
New York Opthalmology
03.2023 - 08.2023
- Critical role in delivering high-quality eye care by combining technical skills, empathy, and a commitment to patient well-being
- Their work contributes to the accurate diagnosis and effective treatment of various eye conditions
- Applied eye medications and drops to dilate pupils in preparation for examinations
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans
Team member
Fanatics
01.2022 - 08.2023
- Greet fans and ask questions to help make their shopping experience an enjoyable one
- Make recommendations based on observations and conversations with fans
- Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
- Process sales transactions via the Fanatics Point of Sale System (POS)
- Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
- Perform additional responsibilities as directed by the management team
Ophthalmic Technician/Medical assistant/Front Desk Receptionist
Brooklyn Ophthalmology
01.2022 - 01.2023
- Obtained optical pressures, checked visual acuities and administered slitlamp exams to identify issues
- Operated and maintained ophthalmic equipment in alignment with safety procedures
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Greet patients and clients with a positive attitude
- Verify insurance eligibility and calculate insurance co-pay based on insurance eligibility
- Schedule and sign-in patients
- Call patients when their glasses are ready for pick up
- Make sure the daily schedule is printed out and Doctors know what patients are coming for
Volunteer Coordinator
Bridge To Life
11.2021 - 04.2022
- Assist with managing social media & marketing, increased digital traffic
- Organizing materials collected from clothing and food drives
- Assist in workshops and classes for moms
- Assist with developing promotional materials (e.g., contribute anything creative to help with outreach to young women)
- Assist with/develop fundraising projects
- Data Tracking for intake processes
Hospital Volunteer
UPMC
01.2017 - 06.2020
- Took newspapers, flowers and other personal items to patients on all floors
- Developed strong communication skills to convey messages to personnel by phone, email or text
- Restocked supplies and filed paperwork to satisfy department leadership requests
- Adhered to policies and procedures to promote hospital mission and vision
- Carried laboratory specimens results and charts to appropriate departments
- Disinfected tools, equipment and surfaces between patients
Research
Penn State University
12.2017 - 02.2018
- Performed experiments and research on the Mpemba effect over course of 2 months to test for outcome for whether hot water freezes faster than cold water
- Interpreted and analyzed research data to draw conclusions that cold water freezes faster due to the extension of time of energy from hot water
- Completed designated tasks with efficiency and accuracy in order to support research objectives
Education
Certificate - Certified Phlebotomy
The Phlebotomy Training Center
Pittsburgh, PABachelor of Science - Biology
St John's University
Jamaica, NY05.2023
High School Diploma -
Keystone Oaks High School
06.2019
Skills
- Communication Skills
- Ability to Multitask
- Ability to Work Under Pressure
- Adaptability
- Fast Learner
- Teamwork and collaboration
- Attention to detail
- Phlebotomy
- Clinical documentation
- Data entry
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Certified Phlebotomy
Languages
French
Professional Working
Arabic
Full Professional
English
Native or Bilingual
Timeline
Ophthalmic Tech/Medical Assistant
Everett-Hurite
06.2024 - Current
Medical Assistant/Opthalmic Tech
New York Opthalmology
03.2023 - 08.2023
Team member
Fanatics
01.2022 - 08.2023
Ophthalmic Technician/Medical assistant/Front Desk Receptionist
Brooklyn Ophthalmology
01.2022 - 01.2023
Volunteer Coordinator
Bridge To Life
11.2021 - 04.2022
Research
Penn State University
12.2017 - 02.2018
Hospital Volunteer
UPMC
01.2017 - 06.2020
High School Diploma -
Keystone Oaks High School
Certificate - Certified Phlebotomy
The Phlebotomy Training Center
Bachelor of Science - Biology
St John's University
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