Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maria Rosalba Carreno Nova

Philadelphia,PA

Summary

Dynamic and results-driven professional with a strong work ethic and proven problem-solving skills, previously at Hotel Dann Carlton. Adept at enhancing team performance and maintaining supplier relationships, I excel in communication and time management, ensuring operational efficiency and guest satisfaction in fast-paced environments.

Additional experience as sales of services and products.

Customer satisfaction approach.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Hotel Housekeeper Supervisor

Hotel Dann Carlton
10.2022 - 10.2023
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
  • Reported damages, maintenance problems, safety issues, and potential hazards to management.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Cosmetologist

YISTUDIO
09.2021 - 09.2022
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Answered phone calls and emails to schedule client appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.

Purchasing Assistant and Sales

ALEJANDRIA BABY
01.2017 - 08.2021
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Maintained complete documentation and records of all purchasing activities.
  • Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
  • Oversaw purchase order shipments by managing deadlines and cancellation dates.
  • Established and managed supplier and vendor relationships.
  • Processed purchase orders and invoices in accordance with company procedures.

Sales Coordinator

Confecciones Y Variedades Alejandra
04.2011 - 12.2016

Beautician

Obesidad Y Estetica
01.2006 - 01.2011

Education

Aesthetics Technician - Facial And Body Aesthetic

Eforsalud
Bucaramanga, Colombia
12-2007

Normal Superior
Bucaramanga, Colombia
06-1999

Skills

  • Communication,
  • Problem-solving,
  • Time management,
  • Teamwork,
  • Flexibility,
  • Work Ethic

Certification

  • Certified Beautician, Eforsalud - 2006/2007

Languages

Spanish
Native or Bilingual
English
Limited Working
Italian
Limited Working

Timeline

Hotel Housekeeper Supervisor

Hotel Dann Carlton
10.2022 - 10.2023

Cosmetologist

YISTUDIO
09.2021 - 09.2022

Purchasing Assistant and Sales

ALEJANDRIA BABY
01.2017 - 08.2021

Sales Coordinator

Confecciones Y Variedades Alejandra
04.2011 - 12.2016

Beautician

Obesidad Y Estetica
01.2006 - 01.2011

Aesthetics Technician - Facial And Body Aesthetic

Eforsalud

Normal Superior

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Maria Rosalba Carreno Nova