Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marie Smith

Norristown

Summary

Highly skilled Senior Patient Account Representative with a background in healthcare administration. Significant experience navigating insurance claims, resolving billing discrepancies, and enhancing patient satisfaction through efficient account management. Strengths include effective communication skills, problem-solving abilities, and knowledge of medical billing software. Previous roles have demonstrated success in reducing outstanding debt and improving financial performance for medical practices.

Overview

20
20
years of professional experience
1968
1968
years of post-secondary education

Work History

Senior Patient Account Representative

Eagleville Hospital
10.2022 - Current
  • Tracked aging claims to ensure timely payment from third-party payers.
  • Identified opportunities to reduce billing errors, improve collection processes, and increase revenue.
  • Investigated disputed charges and made appropriate adjustments as necessary.

Senior Patient Account Representative

Optum360
Rancho Cordova
01.2006 - 08.2022
  • Tracked aging claims to ensure timely payment from third-party payers.
  • Processed credit card payments for customers who chose this method of payment.
  • Performed administrative tasks such as filing documents, preparing reports.

Education

Edgewood Regional
Tansboro, NJ

Medical Biller

Medical Biller Academy
Tansboro, NJ

Skills

  • Claims processing
  • Billing reconciliation
  • Account management

Languages

English
Professional

Timeline

Senior Patient Account Representative

Eagleville Hospital
10.2022 - Current

Senior Patient Account Representative

Optum360
01.2006 - 08.2022

Edgewood Regional

Medical Biller

Medical Biller Academy
Marie Smith