Mario D'Elia
Plymouth Meeting,PA
Summary
Results-driven recent Sports Marketing graduate with hands-on experience from PNC Bank.
Possessing a strong foundation in finance, I am equipped with the skills to contribute effectively to a dynamic work environment. During my tenure at PNC Bank, I demonstrated proficiency in various aspects of a professional company, including customer service, account management, and financial analysis ensuring compliance with industry regulations and ethical standards. My role required a high level of attention to detail, accuracy, and excellent communication skills, which I consistently delivered to meet and exceed performance expectations.
My academic background, combined with practical experience, has equipped me with a comprehensive understanding of financial concepts and strategic problem-solving skills. Eager to apply my skills and enthusiasm in a growth-oriented role, I offer fresh perspectives and a strong academic background, seeking to contribute meaningfully to a reputable company's success.
Overview
7
7
years of professional experience
Work History
RRT
PNC Bank
08.2023 - Current
- Executed account management for diverse portfolio of clients, ensuring their financial goals and needs were met.
- Conducted financial analyses to provide clients with personalized solutions, optimizing their financial positions.
- Maintained deep understanding of industry regulations, ensuring strict compliance with legal and ethical standards.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Food Service Worker
Phila Aviation Country Club
05.2017 - Current
- Learned how to foster a positive and enjoyable work environment
- Developed a great team spirit with other personnel by taking on various roles and responsibilities
- Studied methods of coworkers, successfully learning skills such as leadership and motivation
- Created great customer relationship skills
Event Staff Member
Lincoln Financial Field
09.2022 - 01.2023
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Created positive game day experiences for fans to enjoy
CLC Leader
Saint Joseph's University
01.2021 - 01.2022
- Weekly small group leader that facilitates and creates a meeting each week in the hopes for group members to take a step back and evaluate their current lives and any struggles they may be facing
- Learned how to not only be a leader, but a servant leader.
- Learned how to truly listen and empathize
- Learned how to foster a close knit community where group members motivated one another
Honors Fraternity Brother
Saint Joseph's University
10.2020 - 01.2022
- To be a member you must exemplify the three Fraternity basic teachings: Leadership, Fellowship, and Scholarship
- Grew in my understanding of Ignatian Pedagogy; what it means to be with and for others as well as Cura Personalis
- Fostered relationships between members
Data Entry Operator
GoMVB
06.2021 - 08.2021
- Helped D2 athletes boost their social media presence to be seen by more D1 recruiters
- Inputed client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Maintained quality levels above prescribed minimums to support team productivity.
Retreat Leader (3)
Saint Joseph's University
02.2021 - 02.2021
- Created an environment of wholesome community centered around vulnerability
- Encouraged my group to be authentic and honest with themselves
- Learned to make myself vulnerable in order to make retreatants feel more comfortable by empathizing with them and speaking about some of the troubles I experienced in my life
Kairos Rector
Archbishop John Carroll High School
06.2019 - 06.2019
- Led a retreat in high school called Kairos that is centered around community building
- Led a small group fostering an environment of openness and vulnerability
- Created agendas for team meetings as well as communicated effectively with my other leaders.
- Recognized by teachers for providing exceptional leadership skills
Education
BBA - Sports Marketing
Saint Joseph's University
Philadelphia, PA2023
Skills
- Customer Service
- Account Management
- Financial analysis
- Writing for Professional Communications
- Attention to detail and accuracy
- Microsoft Office
- Public Speaking
- Leadership
Timeline
RRT
PNC Bank
08.2023 - Current
Event Staff Member
Lincoln Financial Field
09.2022 - 01.2023
Data Entry Operator
GoMVB
06.2021 - 08.2021
Retreat Leader (3)
Saint Joseph's University
02.2021 - 02.2021
CLC Leader
Saint Joseph's University
01.2021 - 01.2022
Honors Fraternity Brother
Saint Joseph's University
10.2020 - 01.2022
Kairos Rector
Archbishop John Carroll High School
06.2019 - 06.2019
Food Service Worker
Phila Aviation Country Club
05.2017 - Current
BBA - Sports Marketing
Saint Joseph's University
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