Mario Terrigno

• Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.

• Designed intricate cake decorations to meet customer specifications and enhance visual appeal.
• Collaborated with team members to ensure timely completion of large cake orders during peak hours.
• Provided exceptional customer service by advising clients on design choices and flavor pairings for cakes.
• Designed specialty cakes for weddings, birthdays, and graduations.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.

Handed daily cake decorating for the bakery.

Kept a clean and sanitized environment.

Handled daily inventory.

Engaged with customers for complete satisfaction.

• Oversaw daily operations, ensuring high-quality pastry production and adherence to safety standards
• Trained and mentored staff on best practices for pastry preparation and customer service excellence
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery..

Handled prepping for the restaurant.

Kept a daily schedule for employee's

Handled inventory for the restaurant.

Engaged with customers to ensure complete satisfaction

• Managed daily operations to ensure efficient workflow and customer satisfaction
• Oversaw inventory management, ensuring optimal stock levels were maintained.
• Enhanced customer experience through tailored services and prompt resolution of concerns.
• Coordinated scheduling to maximize staff productivity during peak hours.
• Established vendor relationships to source quality supplies at competitive prices.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Developed business plan, processes and procedures to provide superior Product or Service to customers.