Marise Drake
New Cumberland
Summary
Detail-oriented Administrative Specialist with over 10 years of experience in administrative support, customer service, and health care. Proven ability to streamline operations, maintain accurate records, and provide exceptional customer service. Skilled in scheduling, data entry, supply management, and team leadership. Adept at multitasking and ensuring compliance with organizational policies and procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Specialist
Cordier Auctions
09.2022 - Current
- Provide excellent customer service, assisting clients with contracts, pick-ups and scheduling.
- Manage supply ordering, handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Support appraisal tasks, ensuring accuracy and timely completion.
- Perform data entry, cleaning, and general administrative support.
Medical Technician
Harmony @ West Shore
07.2018 - 09.2022
- Assist with daily activities including: hygiene, meal assistance, and changing, physical activities
- Primary Assignment is to accurately administer lifesaving medications within a specific time line
- Attention to detail to count and keep track of narcotics and other medication in multiple medication carts and storage areas
- Administer life saving techniques in the event of an emergency
- Review Medical records and communicating between pharmacies, hospitals and other healthcare facilities via phone call or email
Lead Care Manager
Sunrise Senior Living
06.2008 - 07.2018
- Attends regular meeting; Town Hall, Department Team Meetings, Cross Over, Individualized Service Plan Meetings, and other meeting appropriate
- Uses independent judgment, provides daily coaching and support to care managers, prepare/ assists with scheduling and preparing daily assignment sheets
- Help residents maintain independence, promote dignity and physical safety of each resident adhering to the standards of Resident Rights & Sunrise Principles of Service
- Provide front desk reception by welcoming visitors and answering all incoming phone calls providing exceptional customer service
Education
Nursing Certificate Program -
Prince George’s Community College
01.2008
Skills
- Customer Service
- Team leadership and staff training
- Proficient in Microsoft Office Suite
- Scheduling Software expertise (Appointy)
- Data entry and record management
- Supply ordering and inventory management
Certification
- Certified Nursing Assistant, 01/01/08 to Current
- CPR/First Aid/AED Certification, 09/01/21 to 09/01/23
Timeline
Administrative Specialist
Cordier Auctions
09.2022 - Current
Medical Technician
Harmony @ West Shore
07.2018 - 09.2022
Lead Care Manager
Sunrise Senior Living
06.2008 - 07.2018
Nursing Certificate Program -
Prince George’s Community College
Similar Profiles
Laurens van den DriesLaurens van den Dries
Salesmanager Wholesale at Cordier by InvivoSalesmanager Wholesale at Cordier by Invivo
Adam MatthewsAdam Matthews
Logistics Manager at Australian Whisky Auctions / Wickman's Fine Wine AuctionsLogistics Manager at Australian Whisky Auctions / Wickman's Fine Wine Auctions
Dalton EngerDalton Enger
Yard Supervisor at Copart Auto AuctionsYard Supervisor at Copart Auto Auctions