Mark Baltimore
Mechanicsburg,PA
Summary
Dynamic and dedicated professional at Longhorn Steakhouse, excelling in food safety compliance and customer service. Adept at multitasking and maintaining cleanliness in fast-paced environments, consistently enhancing customer satisfaction through high-quality meal preparation and effective teamwork. Committed to delivering exceptional dining experiences.
Overview
3
3
years of professional experience
Work History
Front Line Crew Member
Longhorn Steakhouse
04.2025 - Current
- Prepared ingredients and assembled dishes according to recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations to ensure compliance with health regulations.
- Operated kitchen equipment safely and efficiently, adhering to operational guidelines.
- Collaborated with team members to ensure timely service and customer satisfaction during busy shifts.
- Followed proper food storage procedures to minimize waste and maintain ingredient quality.
- Participated in training sessions to learn new cooking techniques and improve culinary skills.
- Adapted quickly to changing priorities in a fast-paced environment, ensuring smooth operation during peak hours.
- Enhanced customer satisfaction by efficiently preparing high-quality meals in a fast-paced kitchen environment.
- Managed proper storage of perishable ingredients according to established guidelines, minimizing spoilage risks.
Meat Department Clerk
The Giant Company LLC
09.2024 - 03.2025
- Assisted in maintaining optimal inventory levels for meat products.
- Ensured compliance with food safety standards and regulations.
- Operated packaging equipment for various meat items efficiently.
- Provided excellent customer service by answering product inquiries.
- Monitored product freshness and removed expired items promptly.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Meat Department Clerk
Karns Foods Grocery Store
07.2024 - 12.2024
- Collaborated with team members to display products attractively.
- Supported promotional activities by organizing special displays effectively.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
- Adhered to strict food safety guidelines when handling raw products, protecting both consumer health and company reputation.
- Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
- Collaborated with team members to efficiently complete daily tasks, improving overall department productivity.
- Ensured compliance with all relevant regulations related to meat handling and storage, reducing the risk of potential violations.
- Utilized sharp knives and other cutting tools safely while maintaining a clean work area for optimal productivity.
- Consulted with customers to discuss available meats, different cuts and quality options.
- Restocked products based on available inventories and customer demands.
- Unloaded merchandise and stocked cases with new merchandise.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Cut meats to customer specifications and answered questions about specialty products.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
Prep Cook
Hoss's Steak and Sea House
06.2022 - 06.2024
- Prepared ingredients by washing, chopping, and measuring to ensure readiness for cooking.
- Operated kitchen equipment safely and efficiently to maintain smooth food preparation processes.
- Assisted chefs in executing menu items with attention to quality and presentation standards.
- Maintained cleanliness of workstations and adhered to food safety regulations consistently.
- Collaborated with team members to optimize workflow during peak service hours effectively.
- Followed recipes accurately to ensure consistency in taste and portion sizes across dishes.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Ensured consistent food quality by strictly following recipes and presentation standards.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
- Measured and mixed ingredients according to precise recipes for best results.
Education
GED -
Carlisle High School
Carlisle, PASkills
- Maintaining cleanliness
- Scheduling and planning
- Food preparation assistance
- Food safety compliance
- Menu memorization
- Food safety
- Positive attitude
- Teamwork and collaboration
- Customer service
- Team player
- Time management
- Multitasking and organization
- Multitasking
Timeline
Front Line Crew Member
Longhorn Steakhouse
04.2025 - Current
Meat Department Clerk
The Giant Company LLC
09.2024 - 03.2025
Meat Department Clerk
Karns Foods Grocery Store
07.2024 - 12.2024
Prep Cook
Hoss's Steak and Sea House
06.2022 - 06.2024
GED -
Carlisle High School