Mark Dobrowsky
Coraopolis
Summary
Dynamic project leader with a proven track record at All Star Services, adept in project management and scheduling, ensuring timely delivery of high-quality results. Excelled in fostering strong client relationships and team collaboration, significantly enhancing productivity and customer satisfaction. Skilled in resolving complex issues, demonstrating exceptional problem-solving and interpersonal abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
All Star Services
08.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Production Manager
Neill and Son Roofing
03.2024 - 07.2025
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Sourced materials to keep up with production goals and meet customer demands.
Outside Sales Representative
Liberty Roofing Center
01.2022 - 03.2025
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
Inside Sales Representative
Liberty Roofing Center
03.2020 - 01.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Service Delivery Manager
ABC Supply
01.2017 - 03.2020
- Handled escalated customer issues effectively, resolving problems swiftly while preserving positive relationships where possible.
- Improved service quality, addressing client concerns promptly and professionally.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
- Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.
Education
Incomplete - Business
Johnson And Wales University
Charleston, SCSkills
- Project management
- Project planning
- Project planning and development
- Project scheduling
Certification
Knowledge of CRM programs also P21. I've held a class A CDL for over 30 years and I am very knowledgeable in DOT regulations.
Timeline
Project Manager
All Star Services
08.2024 - Current
Production Manager
Neill and Son Roofing
03.2024 - 07.2025
Outside Sales Representative
Liberty Roofing Center
01.2022 - 03.2025
Inside Sales Representative
Liberty Roofing Center
03.2020 - 01.2022
Service Delivery Manager
ABC Supply
01.2017 - 03.2020
Incomplete - Business
Johnson And Wales University
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