Mark Fagan
Feasterville
Summary
Dynamic and results-driven Federal Air Marshal with a proven track record in operational excellence, seeking to leverage extensive expertise as an Operations Officer at the Philadelphia Field Office. Demonstrated knowledge of operational duties, procedures, and obligations within the Federal Air Marshal Service provides a strong foundation for effective leadership and strategic decision-making.
Overview
21
21
years of professional experience
Work History
Assistant Operations Officer
Federal Air Marshal Service
Philadelphia, PA
10.2022 - Current
- Coordinated with the Operations Supervisor and Officer to develop PHL Field Office (PHL) manpower schedules and manage international flight assignments.
- Coordinated daily communication with Federal Air Marshal Service Headquarters Program Specialist to enhance staffing efficiency.
- Review, amend and forward schedule conflicts to the Flight Tracking Office and distribute schedule changes to PHL Federal Air Marshals (FAMS).
- Managed data entry for international mission staffing in Microsoft Access to support operational needs.
- Maintained and documented leave requests from PHL management and Squad personnel to ensure operational coverage and accurate record-keeping.
- Synthesized complex research data into actionable charts and metrics-driven reports for senior leadership.
Senior Federal Air Marshal
Federal Air Marshal Service
Philadelphia
06.2008 - Current
- Protected transportation systems through detection, deterrence, and defeat of terrorism and criminal offenses targeting U.S. air carriers and airports.
- Conducted covert surveillance during domestic and international flights.
- Collaborated with law enforcement agencies to enhance security protocols.
- Responded to in-flight incidents with effective conflict resolution strategies.
Senior Federal Air Marshal VIPR Team Leader
Visible Intermodal Prevention And Response (VIPR)
Philadelphia
03.2018 - 03.2021
- Developed VIPR operation schedules ensuring compliance with Concept of Operation (CONOP) established by Transportation Security Administration (TSA) Joint Coordination Center (JCC).
- Coordinated VIPR team responses to incidents including Preventive Radiological Nuclear Detection (PRND) alarms, medical emergencies, and law enforcement actions, ensuring effective and timely interventions.
- Utilized FAM data systems including WebEOC and IShare to create, upload, and modify VIPR mission data, enhancing operational visibility.
- Accurately completed various VIPR operation documentation such as, but not limited to, Operation Tracking Reports, Activity Summary Reports and After Action Reports.
- Deployed VIPR team members and assets at operation venues in the absence of a Supervisory Federal Air Marshal (SFAM).
- Provided a uniformed Law Enforcement presence to augment the security of various modes of transportation at numerous locations within the Federal Air Marshal Service (FAM) Philadelphia Field Office's area of responsibility.
- Acted as the point of contact with other law enforcement entities leadership.
- Frequently utilized Microsoft productivity software. Predominantly Microsoft Excel to summarize VIPR statistics into comprehensible charts and graphs for PHLFO leadership and JCC dissemination.
Police Officer
United States Capitol Police
Washington
09.2005 - 06.2008
- Protect the members of Congress, their staff, visitors and Congressional property against crime and acts of terrorism.
- Enforced DC code and implemented security policies and procedures to enhance safety throughout Capitol Complex.
- Conducted foot and vehicle patrols to detect criminal activity and investigate suspicious occurrences, contributing to overall security.
- Led House Division (H3) Truck Interdiction Task Force, optimizing officer deployment and ensuring compliance during vehicle and operator inspections.
Education
Associate of Science - Cyber Security
DeVry University
Downers Grove, IL06-2026
Bachelor of Arts - Criminal Justice
LaSalle University
Philadelphia, PA05-2004
Skills
- Data Systems
- Operational Efficiency
- Microsoft Productivity Software
- Microsoft Teams
- Power Applications
- Analytical Decision Making
- Task Delegation
- Leadership
- Teamwork
Accomplishments
- Recipient of the 2020 Excellence in Government Award
- Recipient of the 2025 Philadelphia Field Office Federal Air Marshal of the Year Award
Timeline
Assistant Operations Officer
Federal Air Marshal Service
10.2022 - Current
Senior Federal Air Marshal VIPR Team Leader
Visible Intermodal Prevention And Response (VIPR)
03.2018 - 03.2021
Senior Federal Air Marshal
Federal Air Marshal Service
06.2008 - Current
Police Officer
United States Capitol Police
09.2005 - 06.2008
Associate of Science - Cyber Security
DeVry University
Bachelor of Arts - Criminal Justice
LaSalle University