Mark Jones
Williamstown
Summary
Dynamic and reliable professional with a strong work ethic and proven customer service excellence at Dunkin' Donuts. Skilled in cash handling and fostering positive relationships, I consistently ensured accurate transactions and contributed to a supportive team environment, enhancing customer satisfaction and loyalty.
Overview
2025
2025
years of professional experience
Work History
Cashier
Dunkin' Donuts Franchising
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Trash Collector
Fishers Disposal
10.2024 - 02.2025
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
Construction Worker
Chuck's Construction
05.2017 - 12.2019
- Alerted supervisors of setbacks immediately to maintain schedules and explain late pickups.
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Worked closely with supervisors to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that occurred during shifts.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
Education
GED -
Southwestern High School
East Baltimore12.2012
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Cash register operation
Timeline
Trash Collector
Fishers Disposal
10.2024 - 02.2025
Construction Worker
Chuck's Construction
05.2017 - 12.2019
Cashier
Dunkin' Donuts Franchising
GED -
Southwestern High School
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