Mark Jones
Williamstown
Summary
Professional with experience in customer service and operational support, demonstrating strong attention to detail and problem-solving skills. Background includes maintaining accurate records of pickups and deliveries while ensuring compliance with environmental regulations. Proven ability to manage inventory effectively and provide assistance to customers regarding services and inquiries. Experience in handling transactions accurately within a computerized point-of-sale system, contributing to efficient store operations.
Overview
4
4
years of professional experience
Work History
Trash Collector
Fishers Disposal LLC
Lewisburg
10.2024 - 02.2025
- Collected garbage from residential and commercial areas using a truck equipped with a mechanical arm.
- Maintained records of pickups and deliveries according to company guidelines.
- Reported any malfunctioning equipment to supervisor immediately.
- Emptied bins into hopper of truck manually when necessary.
- Stopped at transfer stations along route to unload collected waste materials.
- Inspected containers to ensure they are properly sealed before loading onto truck.
- Cleaned and maintained assigned vehicle on a regular basis.
- Loaded refuse into compactor, ensuring that weight limits are not exceeded.
- Visually inspected containers for spills or damage prior to collection.
- Performed pre-trip inspections on vehicles prior to each shift.
- Provided customer service by answering inquiries, resolving complaints, and providing information about services.
- Assisted customers with questions or concerns regarding collection services.
- Checked for hazardous materials in the trash to ensure safe disposal.
- Lifted trash containers and climbed in and out of trucks without limitation and without injury or reduced effectiveness or speed.
- Dumped containers completely, left customer's location clean and free of debris, securely closed containers and prevented containers from inhibiting traffic flow.
- Dropped off and picked up roll-off containers, verified proper tie-downs and reported on needed truck maintenance.
- Dumped refuse or recyclable materials at assigned disposal sites.
- Inspected trucks prior to beginning routes to verify safe operating conditions.
- Gathered garbage from residential buildings, businesses and other facilities to dispose of in garbage truck.
- Served as swing driver to cover other routes for drivers on vacation or out on sick days.
Cashier
Dunkin' Donuts
Selinsgrove
10.2020 - 02.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed company security procedures for handling large sums of money.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
GED -
Carrier Link
Sunbury, PASkills
- Vehicle maintenance
- Waste management
- Record keeping
- Inventory management
- Problem solving
- Time management
- Attention to detail
- Environmental regulations
- Recycling pickup
- Customer service
- Bin delivery
- Waste sorting
- Dumpster collection
- Trash collection
- Dumpster delivery
- Waste disposal
- Loading and unloading
- Hand-eye coordination
Timeline
Trash Collector
Fishers Disposal LLC
10.2024 - 02.2025
Cashier
Dunkin' Donuts
10.2020 - 02.2022
GED -
Carrier Link